Hi Matt, Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed.
Martha On Thu, Jun 5, 2014 at 10:17 AM, Matt Sullivan <[email protected]> wrote: > Sounds like document prob more than hardware or installation. > > Can you work with new docs without crashing? > > If so, I suggest importing your offending file into your template, or even > a new Fm doc to see if that helps. > > If the issue persists, I’d check the graphics next…try splitting the doc > in 2 sections, and see if you can isolate the corrupted graphic. > > > -Matt > Matt R. Sullivan > *co-author Publishing Fundamentals: Unstructured FrameMaker 11 > <http://framemaker11book.com/>* > *P:* 714.798.7596 | *C:* 714.585.2335 | [email protected] > > <http://twitter.com/mattrsullivan>@mattrsullivan > <http://twitter.com/mattrsullivan> > <http://www.linkedin.com/in/mattrsullivan>linkedIn > <http://www.linkedin.com/in/mattrsullivan> > <http://www.facebook.com/mattrsullivan>facebook > <http://www.facebook.com/mattrsullivan> <http://mattrsullivan.com/> > mattrsullivan.com > > > > > On Jun 5, 2014, at 4:31 AM, M Lee <[email protected]> wrote: > > Hi All, > > I have been having trouble with FrameMaker 9 ever since my company got me > a new machine. FrameMaker 9 consistently crashes when I open a file from > within FrameMaker. It happens when I have to navigate from within this Open > dialog. > > I have Technical Communications Suite 2, and I'm running the Windows 7 > Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 > GB of RAM. This machine is actually a gaming laptop, which my company > bought for me because it was the only machine they could find with the 17 > inch screen and the kind of specs I need to run our CAD software. I'm > wondering if there is something incompatible with this machine and > FrameMaker or maybe with Windows 7 Ultimate. > > Any ideas? > > Thanks. > > Martha Lee > _______________________________________________ > > > You are currently subscribed to framers as [email protected]. > > Send list messages to [email protected]. > > To unsubscribe send a blank email to > [email protected] > or visit > http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com > > Send administrative questions to [email protected]. Visit > http://www.frameusers.com/ for more resources and info. > > >
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