Hi Pankaj,

I un-installed and re-installed .NET Framework, and now FrameMaker 11 and 12 start successfully in structured mode. Thank you for correctly diagnosing the problem!

I had not made any (known) changes to my system before the failure. I suspect a Microsoft auto-update corrupted my .NET Framework.

Thanks again!


On 6/20/14, 1:54 AM, Pankaj Aggrawal wrote:

Hi Alan,

FrameMaker11 and 12 needs .NET 4 for XML code view . It seems that some of the component of .NET 4 is corrupted in your machine.

Can you please confirm this by following below steps :-

1)Go to C:\Program Files (x86)\Adobe\AdobeFrameMaker12

2)Open maker.ini

3)Comment the following entry *XML View=plugin,structured,xml view,FMXmlView.dll,PL_SwitchToXmlView*

4)Save maker.ini

5)Launch FrameMaker



FrameMaker Engg

*From:*framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Alan Houser
*Sent:* Thursday, June 19, 2014 8:56 PM
*To:* 'Framers'
*Subject:* Structured FrameMaker failure on startup

Hi All,

Windows 7 running on MacOS/Parallels; FM 11 and 12 fully patched.

I'm getting immediate failure of structured Framemaker 11 and 12 on startup. ("Internal Error ... FrameMaker has detected a serious problem and must quit").

The apps start fine in unstructured mode.

I've tried:
- Removing the user-specific ini files ($HOME/AppData/Roaming/Adobe/FrameMaker)
- Disable all third-party plugins
- Disable "LoadStartupScripts" setting in maker.ini

This happened suddenly; I don't know what might have triggered it.

Any ideas?


Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter


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