I just spent the most infuriating afternoon trying to buy the software I need for my growing doc group. It was incredible. I will write more when I cool down. *********** I have cooled down. As usual, the drones at Adobe follow their plan, and that plan sometimes does not account for the needs of real-world writers. I went to the STC Summit in Phoenix, where I got to talk to the decision-makers. When I got into a fix, I spoke to them and they made it work. Got to the Summit, and make connections with your Adobe reps. They want you to be successful, but they live in a behemoth organization. Personal connections make all the difference. Adobe FM is the tool that I need. Adobe Support make me want to become a mass-murderer. The contacts that I made at the summit saved countless lives. (Well, a few anyway) (OK, I probably wouldn't have actually *killed* anyone) (All right, or even hurt anyone very seriously) (But I'll tell ya - I'm a writer, Don't walk into my irate imagination unarmed! Gosh! I was furious.) Ahhhh - never mind. They made it all work in the end. But it would not have worked without help from the contacts that I made at the Summit.
-- <http://www.actifio.com/> *John Sgammato, Documentation Architect* *e* john.sgamm...@actifio.com *c* 508.927.2083 *t* @actifiodocs <http://twitter.com/actifiodocs> 333 Wyman Street, Waltham, MA 02451 <http://twitter.com/actifio> <http://www.linkedin.com/company/399246> <https://plus.google.com/102870897962348937868/posts> <http://www.youtube.com/user/actifio> <http://www.actifio.com/> *Radically simple copy data management * *.*
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