You might want to look at this page:

http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

BTW, Adobe patches are usually intended to be applied in order. You might need 
to run the 10.0.2 patch before the license updater.

Regards
Keith

-----Original Message-----
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker
Sent: Tuesday, July 29, 2014 1:35 PM
To: framers@lists.frameusers.com
Subject: Re: Help with re-install on new laptop

For future reference:  The fix from the Adobe KB (TCS3Update.zip) didn't work, 
but my IT guy found another one somewhere titled "FM10_license_updater.exe" 
that did work.  So that problem is fixed. Now I can open FM 10, but when I do 
Help>Updates and try to download the FM 10.0.2 update, it errors out every 
time.  This has not been a fun week so far!

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