I'd have to say I agree with Ed here, rather than Scott.
Craig Ede

> Subject: Re: A giggle from the Adobe website 
> From: qui...@airmail.net 
> Date: Tue, 28 Oct 2014 10:51:10 -0500 
> To: enodl...@gmail.com 
> CC: framers@lists.frameusers.com 
> My personal feeling is that documentation from Adobe has declined, and  
> is threatening to approach the Microsoft level. 
> On Oct 28, 2014, at 10:09, Ed Nodland  
> <enodl...@gmail.com<mailto:enodl...@gmail.com>> wrote: 
> I get it now.  All this time they thought I was not using Framemaker.   
> From wiki: "An end user of a computer  
> system<http://en.wikipedia.org/wiki/End_user_of_a_computer_system> or  
> software is someone who uses it." 
> I will let them know I am an end-user.  That could explain why we get  
> answers that are high-level, vague, or sound like short sound bites.  I  
> was checking IT manager. 
> I'll add that the program, documentation, and support is much better  
> than it was in 2007 - 2010 and the support community is amazing. 
> Ed 

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