Esteemed colleagues,

I am using FrameMaker on Windows 7 Professional and using Adobe 
Acrobat Professional XI 11.0.6 to create PDFs.

I am implementing a new book design that uses Helvetica fonts. I was given a 
group of fonts to install, which I installed In Windows. Included in those 
fonts a font called Helvetica Condensed. Some, but not all, of the installed 
fonts appear in the Fonts folder in Windows on the C: drive. Each of those 
fonts is preceded by the letter A.  Helvetic Condensed is not one of them. I 
don't know why.

I see this font and a number of other Helvetica fonts in FrameMaker when I 
select Format/Font. When I select this Helvetica Condensed for a Head1 in Frame 
the heading appears in the selected font. When I make a PDF of the book, all 
the Head1 fonts revert to Times New Roman (the default, I assume) in the Frame 

Can anyone give me some perspective on what is happening? I assume that the 
problem is occurring in Frame but I don't know why the font changes there since 
Helvetica Condensed is listed in Frame's fonts list. I assume that the PDF 
simply reproduces the font in Frame (I could be dead wrong about that). Why is 
the font changing in Frame when Frame allows me to select Helvetica Condensed 
and displays it in the text? I can change the font to Helvetica Neue Condensed 
and the problem goes away. However, the two fonts are not the same and the 
Helvetica Neue version is much more cramped in aspect.

Any advice or insight would be much appreciated. Thanks in advance.


Thomas E. Scalise
Manager, Technical Documentation
T    + 1 561 622 5416
F    + 1 561 622 9938<>

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