Were you on a subscription basis? Do you have a valid serial number at hand to
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of
Sent: May-08-15 9:05 AM
Subject: Frame 11 license becomes trial license
My Frame 11 license has stopped working. This hasn't happened to any of my
colleagues. One day, I was using ePub and Frame to generate .chm output. The
next morning, when I tried to do the same, Frame popped up a screen telling me
to request a trial license. This caused an ePub error because it couldn't
start Frame. When I tried starting Frame independently, I got the same thing.
I had an immediate deadline to deal with, so I set up a trial licence of Frame,
hoping that ePub could use it. It couldn't.
For various reasons, I don't have the information I need to access Adobe
support. I'm hoping I can do that on Monday. But, in the mean time, has
anyone had this experience? Any idea why it's happening? Any way to keep it
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