Hello Lea [and FrameUsers]
Adobe FrameMaker 8, on Windows 8?
I think FM8 was only QA verified by Adobe on [32 bit] Windows 2000, XP,
and Vista.
Which Acrobat Distiller was installed? Was FrameMaker installed first?
Do any of the PDFs include transparency?
Does the workstation have a Microsoft "Security" suite installed?
such as ForeFront Security? Windows Defender AntiVirus?
I have seen multiple instances where the Microsoft suite of anti-virus
products is rather aggressive and fails to allow Adobe Acrobat to
distill any output that contains transparency areas in PDF documents.
My solution was easy. Add an exception to the AntiVirus suite to not
scan any processes named AcroDist.exe. One of my customer's IT
departments didn't like this workaround, so I recommended that they
change their antivirus suite. They quickly adopted the workaround.
Regards
// Simon BUCH
On 12/01/2016 22:19, Lea Rush wrote:
Hi,
I’ve run into odd behavior since installing Acrobat DC. For various
reasons, I have DC and Framemaker 8 that I’m trying to make work
together. Save as PDF works fine, and blessedly has the Bookmarks I
need. However, when I try to print to PDF, I get all the printing
progress bars, but the PDF itself never shows up. (I have Prompt for
Filename enabled, and I never get the prompt.)
It’s not a deal-breaker since Save As does what I need. I’m just
curious whether I’ve done something wrong or if I’m expecting too much
from softwares about a decade apart.
Frame 8.0 p277
Acrobat DC 2015.006.30097
Windows 8.1
8 GB RAM
Thanks,
Lea
Lea Rush
/Software and Documentation Specialist/
Astoria-Pacific
www.astoria-pacific.com <http://www.astoria-pacific.com/>_
_P: 800-536-3111, +1-503-657-3010
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