My client was running Microsoft Security Antivirus and it was indeed not allowing PDF creation. They couldn’t just do exceptions but had to uninstall the suite of software to get Frame to save as PDF. Thank for the help.
Scott White Manager - Content and Print Media Industrial Distribution Group PO Box 1127 - 2100 The Oaks Parkway Belmont, NC 28012 - IDGSupply.com<http://IDGSupply.com> (O)704-398-5752 scott.wh...@idg-corp.com<mailto:scott.wh...@idg-corp.com> [cid:D082402F-6F3B-4744-88DD-1CD6801C8EFE@idg-corp.com][cid:2AB81DE5-CBA4-4396-B04A-22C102D4F7CB@idg-corp.com] On Jan 12, 2016, at 3:47 PM, Jeff Coatsworth <jeff.coatswo...@jonasclub.com<mailto:jeff.coatswo...@jonasclub.com>> wrote: Somebody on the Adobe forums just found that their real-time anti-virus program had a super impact on PDF creation; once they turned it off for FM and the Acrobat distiller, it flew. -----Original Message----- From: Framers [mailto:framers-boun...@lists.frameusers.com] On Behalf Of White, Scott Sent: January-12-16 3:05 PM To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com> Subject: [Framers] Frame to PDF Issues I have a client who is having a problem distilling a 7-page FrameMaker 2015 file with embedded hi-res pdfs into a single PDF file that is print ready. When he goes to create the PDF using save as PDF function he said it takes more than 8 hours or to the point where he just quits the job. He sent me the same file and I was able to save as pdf in 2.5 minutes. When uses another Frame file without embedded pdfs but just regular .tif graphics and text, it creates a pdf in a timely manner. What are some of the things that he should check for that may be causing this issue? He had this same problem with Framemaker 11. He and I are both running Windows 7 enterprise, 64 bit, 8+ gb RAM. Scott White Manager - Content and Print Media Industrial Distribution Group PO Box 1127 - 2100 The Oaks Parkway Belmont, NC 28012 - IDGSupply.com<http://IDGSupply.com><http://IDGSupply.com> (O)704-398-5752 scott.wh...@idg-corp.com<mailto:scott.wh...@idg-corp.com><mailto:scott.wh...@idg-corp.com> [cid:D082402F-6F3B-4744-88DD-1CD6801C8EFE@idg-corp.com][cid:2AB81DE5-CBA4-4396-B04A-22C102D4F7CB@idg-corp.com] _______________________________________________ This message is from the Framers mailing list Send messages to Framers@lists.frameusers.com<mailto:Framers@lists.frameusers.com> Visit the list's homepage at %http://www.frameusers.com Subscribe and unsubscribe at http://lists.frameusers.com/mailman/listinfo/framers_lists.frameusers.com
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