Hi, Jon:

Are there error messages? They would help to focus the trouble shooting.

More likely, the problem stems from a combination of Acrobat 7 
settings and whatever Acrobat viewers are used to view the file.

In Acrobat 7 Professional, Document > Enable For Commenting in 
Acrobat Reader is a new setting that works with Reader 7 to do what 
it says.

You don't state if your colleague can open and comment her own 
documents in her Acrobat 6. If her reviewers can't open her files for 
commenting, they may have a version of Reader.

So, the two-part solution might be:

* Save the files in Acrobat 7 Professional with Document > Enable for 
* Have reviewers use Reader 7 to comment the files.



Peter Gold
KnowHow ProServices

At 2:55 PM -0700 4/17/06, Catherine Woods wrote:
>She needs to use Acrobat 7 Pro if she wants to get the full advantage of the
>commenting feature.
>It's a great feature with very few problems (for its first release). I'd
>recommend it to anyone who is tired of getting comments back in varied
>formats. The auto online help feature is great as well.
>-----Original Message-----
>From: framers-bounces+catwood=telus.net at lists.frameusers.com
>[mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of
>Jon Harvey
>Sent: April 17, 2006 2:36 PM
>To: framers at lists.frameusers.com
>Subject: OT:Commenting in PDF files from Acrobat 6.0
>Hi all,
>One of my colleagues created a PDF of her document and is passing it
>around to reviewers for comment. Trouble is, the reviewers can't add
>comments and she doesn't know why. This is the first time she's done it
>and doesn't know whether it's her security settings, preferences, or
>version of the software. She is using the full version of Acrobat 6.0.
>Does 6.0 allow recipients to comment or does she have to upgrade to
>Acrobat 7.0 or 7.0 Pro? I have 7.0 Pro on my machine and haven't had any

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