We should probably take this off this list, since it's not really a Frame
question, but here are some thoughts:

Browser-based help

- May permit more flexible design of buttons and other navigation.

- May be cross-browser, cross-platform if that's needed down the road.

- Can be served up from a server.

HTML Help (.chm)

- One compressed file to distribute and store.

- Works on all Windows systems.

- May be familiar to users.

If an application is Windows only and a desktop application, I tend to
suggest .chm.

Linda G. Gallagher
TechCom Plus, LLC
Intelligent technical communication since 1993
Technical writing, help development,
FrameMaker and WebWorks Publisher conversions
lindag at
Manager, Consulting and Independent Contracting
Special Interest Group
Society for Technical Communication

-----Original Message-----
[ at]On
Behalf Of Gillian Flato
Sent: Thursday, June 08, 2006 10:10 AM
To: framers at
Subject: HTML Help vs. Webhelp

Hey guys

I am trying to decide whether or not I should do Browser-based (Web)
help or compiled (.chm) help for my Windows software. What are the
advantages and disadvantages to both?

Is one better if the the software is memory intensive?


Gillian Flato

Technical Writer (Software)

NANOmetrics, Inc.

1550 Buckeye Dr.

Milpitas, CA. 95035

(408.435.9600 x 316

7  408.232.5911

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