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Please contact: 
Beth Favini, Documentation Manager, Unica Corp.
bfavini at unica.com

Mid- Level to Senior Technical writer
Unica Corp.
Waltham, MA

Experienced Content Developer/Technical Writer to work with various 
project teams to develop and deliver documentation for an Enterprise 
Marketing Management suite of products. 

- Essential Duties & Responsibilities: 
* Developing documentation plans, outlines, and schedules. 
* Performing research and task analysis to better understand target 
audiences and design required content. 
* Ability to effectively collaborate with subject matter experts, 
technical staff, and project teams incorporate essential user 
documentation into final product. 
* Ability to work both independently and in a team environment while 
meeting project deadlines. 
* Ability to develop clear, precise, and well-organized technical 
documentation for the various audiences that use our product suite 
* Ability to write highly technical original documentation, including 
SDKs, APIs, system integration guides, white papers, and technical 
marketing materials, frequently starting from scratch. 
* Ability to work effectively in a fast-paced, dynamic environment, 
contributing at many levels.

- Preferred Qualifications: 
* Degree in Technical Writing, English, Journalism, or Computer Science 
and demonstrated 3+ years experience developing technical content. 
* Experience writing technical documentation for complex application 
software 
* Experience with structured authoring and developing online content 
* Experience with XML authoring, DITA, and content management a plus 
* Experience with complex relational databases a plus 


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