Hi Dov

Are you saying that deleting the font cache and rebooting should get
rid of the symptoms for a while, regardless of the size of the font
cache after reboot?

My memory of last year's posts was that you had to also reduce the size
of the font cache by deleting big unused fonts. I did that a few months
ago and my font cache is now around 770 KB. But a document showed the
symptoms again a couple of days ago. Is that what you'd expect?

Next time I have a document with symptoms, I'll try just deleting the
cache and rebooting.

Also, does your email mean that Adobe are hunting for those "old
Windows GDI calls made by FrameMaker" to fix the bug?

Thanks, Rebecca

>>> "Dov Isaacs" <isaacs at adobe.com> 14/02/07 10:42 >>>
The symptom was reported against FrameMaker internally.
The problem has been seen in printing to PostScript 
printers and as such, cannot be traced in any way to
Distiller (or the AdobePDF PostScript printer driver
instance). The symptom is not directly reproducible;
all we know is that by deleting the FNTCACHE.DAT file
and rebooting, the problem goes away, at least for a
while. Since FrameMaker does not and cannot directly
access or manipulate the FNTCACHE.DAT file, the likely
cause of the bug are old Windows GDI calls made by
FrameMaker that are still supported by Windows, but
in which some bug associated with font caching crept
in over the years.

        - Dov 

> -----Original Message-----
> From: Art Campbell [mailto:art.campbell at gmail.com] 
> Sent: Tuesday, February 13, 2007 1:09 PM
> To: Dov Isaacs
> Cc: Framers (E-mail); FrameMaker Discussion Forum
> Subject: Re: Vista and font cache
> Dov,
> Did the missing characters and the apparent link to fntcache.dat
> problem ever get entered as a bug either against Frame or Acrobat
> Distiller?
> Cheers,
> Art
> On 2/13/07, Dov Isaacs <isaacs at adobe.com> wrote:
> > Yup, it's still there!  C:\Windows\System32\FNTCACHE.DAT
> >
> > However, it has never been a "font management scheme" but
> > rather a caching mechanism for the Windows font renderer.
> >
> > Deleting that file and rebooting every so often apparently
> > "solves" the problem of missing runs of characters when
> > printing from FrameMaker.
> >
> >         - Dov
> >
> >
> >
> > > -----Original Message-----
> > > From: Art Campbell
> > > Sent: Tuesday, February 13, 2007 12:24 PM
> > > To: Framers (E-mail); FrameMaker Discussion Forum
> > > Subject: Vista and font cache
> > >
> > > Could one or two of you Vista early adopters do a quick search
> > > fntcache.dat, please?
> > > I'd like to know if Vista has inherited the XP font
> > > management scheme....
> > > Thanks!
> > >
> > > Cheers,
> > > Art

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