I have had the problem in both Acrobat 7 & 8, although it generally happens only with a particular client's docs that use Akzidenz Grotesk fonts. I can't remember for certain, but I'm pretty sure I've seen it with Frame 8 -- I think it's an Acrobat issue more than a Frame issue, but what do I know? Deleting the fntcache.dat file & restarting (with or without cursing under my breath) is the only reliable fix I've found.
-----Original Message----- From: framers-bounces+acarrico=adamsglobalization.com at lists.frameusers.com [mailto:framers-bounces+acarrico=adamsglobalization.com at lists.frameusers .com] On Behalf Of Yves Barbion Sent: Monday, September 24, 2007 9:16 AM To: Alan Houser Cc: framers at lists.frameusers.com; Robert K Lane; Danny G Green Subject: Re: Adobe Acrobat 8 I still have the same problem from time to time, but I use Acrobat 6, so it's not really an Acrobat 8 problem. Sometimes, FrameMaker crashes when generating the PDF (using Save as PDF). And, like Alan said, deleting the fntcache.dat and restarting Windows resolves the problem: 1. In Frame, Save as PDF: FM crashes. 2. Restart Windows and try again: same result, FM crashes. 3. Delete fntcache.dat and restart Windows. 4. FM: Save as PDF. Everything's fine now. Yves Barbion Documentation Architect Adobe-Certified FrameMaker Instructor ____________________________________ Scripto bvba Asselsstraat 65 9031 Gent Belgium T: +32 494 12 01 89 F: +32 9 366 50 23 BTW (VAT) BE 0886.192.394 skype: yves.barbion ____________________________________ Alan Houser wrote: > Yes. I find that I need to regularly (every few days) delete > c:\WINDOWS\system32\FNTCACHE.DAT and restart to avoid FrameMaker > crashes and text drop-outs when generating PDF. (Windows XP, FM7.2 and > 8, Acrobat 8 and Acrobat 3D). > > -Alan > > Danny G Green wrote: >> In June there was a posting about Acrobat 8 dropping pages, text, and >> words when produced from FrameMaker 7.2. Is anyone still having >> problems? >> >> Thanks >> >> Danny Green _______________________________________________ You are currently subscribed to Framers as acarrico at adamsglobalization.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/acarrico%40adamsglob alization.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.