I have a client who is preparing for a major localization effort for their online help & printed/PDF documentation. The existing docs are in Word (yes, I know) and the help is done with RoboHelp. Their lead tech writer, who handles the docs, is completely sold on our recommendation that they take this opportunity to convert to a single-source workflow, but he's getting a lot of skepticism from the Help developers. He is currently working on converting the Word docs to Frame & is looking at Madcap Flare to create the help.
We're working together to address the help developers' concerns and to sell their financial people on the long-term benefit of the large initial cost in time & effort to consolidate the docs & help. He is very interested in talking to anyone who is working in a single-source model and/or who has made such a transition. If you are willing to share your experience or if you know of any relevant case studies, please let me know so I can put you in touch with my client. Any insight you are willing to share will be greatly appreciated. Thanks very much! -- Alison Carrico IDTP Manager Adams Globalization 25 Years of Excellence! 10435 Burnet Road, Suite 125 Austin, Texas 78758 Phone: 512.821.1818 Fax: 512.821.1888 www.adamsglobalization.com <http://www.adamsglobalization.com/> E-mail: acarrico at adamsglobalization.com <mailto:acarrico at adamnsglobalization.com> -------------------------------------------------------------- Adams Globalization Confidentiality Notice: This message and all attachments from Adams Globalization are intended solely for the use of the addressees shown above. They may contain confidential and/or proprietary trade secret information not to be disclosed to others under applicable law. If you are not the intended recipient of this message, you are hereby notified that the copying, use or distribution of any information or materials transmitted in or with this message is strictly prohibited. If you received this message by mistake, please immediately contact me at (512) 821-1818 and destroy the original message. Thank you.