David,
The shortcuts apply to the Symbol character set and not the Standard Windows character set. Changing your font or creating a symbol character format solve that part of your difficulties. Also, the keystroke sequence seems to be off slightly. Instead of Ctrl+q+3, you should type Ctrl+q 3, that is, press Ctrl and q at the same time, release the keys, then press 3. B a r u c h B r o d e r s e n T e c h n i t e x t D o c u m e n t a t i o n I n c ****************************** You wrote: I am trying to insert the following special characters using FrameMaker 7.2. I have tried the FrameMaker character sets PDF provided by Microtype for FrameMaker 7.2 and also the character sets listed for FrameMaker 8 on the FrameMaker resources website. But they appear as the wrong symbols. * ? (greater than or equal to) Ctrl + q + 3 or ANSI 0179 * ? (not equal to) Ctrl + q + 9 or ANSI 0185 * ? (less than or equal to) Ctrl + q + # or ANSI 0163 (according to microtype) ANSI 0162 According to FrameMaker 8 manual Any suggestions? David Kuhn Technical Writer, PBG +1.972.9.776.1956 (desk) +1.972.54.307.8987 (mobile) AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION