I've run into this a couple times when an application didn't create the .jpg
as the import filter expected it...
Try opening and SaveAs a new file name in Photoshop, or SnagIt Editor, or
another editor that you have on hand to see if a different editor makes a


Art Campbell
         art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
                                                     No disclaimers apply.
                                                              DoD 358

On Mon, Dec 7, 2009 at 3:52 PM, Nancy Allison <maker at verizon.net> wrote:

> Hi, all.
> I am using FrameMaker 7.1 on Windows XP SP3. I've just received many zipped
> .jpgs from someone else; FrameMaker gives me this error message when I try
> to import one:
> "The filter encountered an error and could not complete the translation."
> They are displayed with no problem in Windows Picture and Fax Viewer.
> Any ideas as to what is going on and how I fix the problem? I don't know
> how the jpgs were produced initially but can go back to the source if need
> be.
> --Nancy
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