On Fri, Jun 26, 2009 at 4:30 AM, Andersen, Verner Engell VEA<verner.andersen at radiometer.dk> wrote: > Once I learned that you shouln't use the word "please" in technical > documentation - that it was like asking the reader to do you favor.
I've just opened the Windows Help and Support Center (XP), did a search for "please", and found 15 articles (full-text search results); each article contains at least one instance. Looking at the first few, none of them make me feel as though Microsoft were asking me for a favour. You could repeat this experiment with other help systems available to you. -- Milan Davidovic http://altmilan.blogspot.com