As one who has faced similar with CS4 on three occasions, on two different computers but both running OS X, I feel your pain. After spending quite some considerable time in the first episode trying to figure out what had happened and reading various blogs and reports on the issues involved then trying and failing with the patching application from Adobe, for each case a complete uninstall (and manually removing any previous preferences, etc.) then reinstall was required. That means hours of lost productive time. Time that I cannot charge for.
I am at the moment considering how much work would be involved in creating a LaTeX class file or using TeX for a current 650 page book I am doing. There is a much greater sense of security in taking that approach for me. I am quite comfortable with doing that. Of course in this part of the world phone support is generally out of the question, so that only leaves the interweb solutions such as the KB. But really, you should count yourself lucky because you actually got a response from your queries and on this list. I never have. Alan PS You might appreciate this after what you have been through: http://www.hauraki.co.nz/content/web/Title_01.wmv On 14/11/2009, at 12:57 PM, Spectrum Writing wrote: > That was when all the "fun" became, well, even more fun. Adobe TS > took me > down such a rabbit hole that I don't even think Alice in Wonderland > could > have made it out alive. I argued with them until I was blue in the > face and > exhausted about their approach, but. .. . > -- Alan T Litchfield AlphaByte PO Box 141, Auckland, 1140 New Zealand http://www.alphabyte.co.nz http://www.alphabyte.co.nz/beatrice
