hi Corinne,
do you happen to have alternate keyboard layouts configured on your system, 
other than the basic English (United States)? I have a few and I found that the 
one I use most often ? a customized version of the French (Canada) layout that 
includes Unicode characters (i.e. Esperanto's accented letters) ? interferes 
with the keyboard shortcuts *in FrameMaker only*. Soon after installing this 
keyboard layout, I realized I could not use Ctrl+Shift+V in FrameMaker anymore 
(nothing happens). At first I thought I would have to uninstall this custom 
layout and do without it, but then it dawned on me that I might as well just 
switch to English (Canada) by pressing Left Alt + Shift, the first time I need 
the shortcuts in FM.
(I just cannot use FrameMaker to write in Esperanto.)

all this to say... could it be that your Ctrl keys stop working as soon as, 
somehow, you pressed Left Alt + Shift (unknowingly)? Maybe check your Regional 
Options control panel, the text services configured on your system, and the 
language bar preferences... See if just pressing Left Alt + Shift once or twice 
could revive your Ctrl keys...

it could also be something else... For instance, when I was using Remote 
Desktop Connection to acces a computer at work from my home computer, I would 
always end up losing both the Ctrl keys and the Shift keys at some point. 
Sometimes, just repeatedly going Left Ctrl, Right Ctrl a few times, and then 
Left Shift, Right Shift a few more times would revive the lost keys. 
(Appartently this was a known issue with Remote Desktop, at least at the time.)


Corinne Kenney wrote:
> Actually, it happens ONLY in Frame. Other apps work fine. And it has followed 
> me over three laptops. It's weird....
> --- On Fri, 11/27/09, Art Campbell <art.campbell at gmail.com> wrote:
>> From: Art Campbell <art.campbell at gmail.com>
>> Date: Friday, November 27, 2009, 11:03 AM
>> When something like this has occurred on one of my systems,
>> I usually find that it's ClipMate, SnagIt, or another
>> add-in grabbing keystrokes before Frame can get to them.
>> On Thu, Nov 26, 2009 at 11:51 PM,
>> Corinne Kenney wrote:
>> FM 9 and FM 7.2 / Windows XP Pro
>> Have battled with this over a year, and 3 laptops. My Ctrl
>> keys stop working after about 15-20 minutes or less. No Ctrl
>> + Z, X, C, M, and so on.

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