Since when? Is that by design or by accident? Doesn't installing Acrobat also install Reader?
How many of my users have Acrobat installed? Of course I want Reader installed so I can see PDFs like they do. On Sun, Jul 25, 2010 at 9:23 AM, Dov Isaacs <isaacs at adobe.com> wrote: > Although you CAN have both Reader and Acrobat installed simultaneously > (assuming the same version), it is very strongly NOT RECOMMENDED for a > number of very good reasons. It certainly does not add any functionality > to one's system. Having said that, I will add that having both Reader and > Acrobat of the same version on a system is most unlikely to cause the > symptoms described. > > ? ? ? ?- Dov > >> -----Original Message----- >> From: Steve Johnson [mailto:chinaski69 at gmail.com] >> Sent: Sunday, July 25, 2010 7:19 AM >> To: Fei Min Lorente >> Cc: Dov Isaacs; Framers E-mail List >> Subject: Re: Acrobat 9 - a disaster >> >> You CAN have Reader and Acrobat at the same time. You CANNOT have two >> Acrobats; IOW, two PDF creators. >> >> On Sun, Jul 25, 2010 at 8:14 AM, Fei Min Lorente >> <FeiMin.Lorente at onsemi.com> wrote: >> > Thanks, Dov! I was experiencing the same problem as Alison, insofar as >> > my browser would crash when I tried to look at a PDF in it (just >> > clicking on a URL). We ended up working around it by setting the Acrobat >> > internet preferences to not display PDF in browser. But now that you >> > mention that you can't even have Reader and Acrobat installed at the >> > same time, I noticed that I have Adobe Reader 9 as well as Adobe Acrobat >> > 9 Pro. Our company pushed Reader 9 onto all our computers, so I'm not >> > sure I can get rid of it, but at least now I know why I'm having that >> > PDF in a browser problem. >> > >> > I posted this before, but just for completeness, I'm on Windows XP SP3 >> > and using Firefox 3.6.4 and IE 8. >> > >> > Fei Min Lorente >> > >> > -----Original Message----- >> > From: framers-bounces at lists.frameusers.com >> > [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Dov Isaacs >> > Sent: Saturday, July 24, 2010 11:39 PM >> > To: Framers E-mail List >> > Subject: RE: Acrobat 9 - a disaster >> > Importance: High >> > >> > I heard my name used in vain (if not on-line!). >> > In terms of Alison's original posting ... >> > >> > The symptoms you describe with regards to Acrobat 9 are not standard >> > Acrobat 9 behaviour. You did not post exactly what Windows and/or >> > browser versions you are using, but we currently are unaware of any >> > normal situation that would yield the symptoms you describe. >> > >> > I open PDF files in browser windows on a regular basis with Acrobat 9 >> > with no problems whatsoever. Likewise, when I click on a URL in a PDF >> > file while in Acrobat 9, I get to the website in a browser window. >> > >> > The only way you can get what you describe as a "PDFised version of >> > the web page" would be if you opened invoked "Create PDF=>From Web Page" >> > (Shift-CTRL-O) and that PDF would not be in a browser window. When you >> > click on a URL, Acrobat 9 normally prompts you as to whether to allow >> > you to open the web page (via a browser) or to block the access to the >> > web site. It NEVER creates a PDF file via clicking on a URL unless you >> > right-click on a URL and explicitly choose "Append to Document" or >> > "Open Weblink as New Document." There are no options or program >> > preferences >> > which contravene this behaviour. >> > >> > Any attempt to try diagnosing what's happening on your system would be >> > at best wild speculation but it would almost seem like there might be >> > "competing" PDF readers/processors concurrently installed on your >> > system. >> > Be aware that Adobe does not support concurrent installation of multiple >> > >> > versions of Acrobat on a single system (such as Acrobat 8 and Acrobat 9 >> > installed at the same time). Adobe does not recommend concurrent >> > installation of the same versions of both Reader and Acrobat on a system >> > (such as Acrobat 9 and Reader installed at the same time) or even worse >> > differing versions of both Reader and Acrobat on a system (such as >> > Acrobat 9 and Reader 8 installed at the same time). Even more so, we >> > certainly cannot vouch for what will happen if you have Acrobat or >> > Reader >> > plus some other third party PDF reader or creator concurrently >> > installed. >> > If you even have an inkling of how these programs integrate with drivers >> > >> > and the browser(s) under Window, you will understand the chaos that such >> > mixtures of programs may engender to your system. >> > >> > So, as a start, I would look at ALL the software installed on your >> > system >> > and assure that there is only ONE, repeat only ONE PDF processing >> > program >> > on your computer. If your system is "clean" in this regard, you might >> > try >> > totally uninstalling any remaining version of Acrobat / Reader on your >> > system and then run a registry cleaner utility program to assure that >> > fragments of some previously installed "stuff" is truly eradicated from >> > your system. Then after rebooting, try installing Acrobat 9 from scratch >> > >> > and see if that makes a difference. >> > >> > If that doesn't help, please advise. Likewise, if this does resolve you >> > problem, likewise let us know. Good luck! >> > >> > ? ? ? ?- Dov > _______________________________________________ > > > You are currently subscribed to framers as dr_gonzo at pobox.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- ============ Steve Johnson, dr_gonzo at pobox.com
