Karen Mann wrote: > I recently purchased 3 production machines. New 64 bit, quad core with 6 G > memory. > We use FrameMaker almost exclusively. I was working in FrameMaker 9 for > about 3 hours. During that time the I had opened and closed Outlook 2010 so > the only other software running was McAfee Managed Security. > I noticed that when I clicked on a tab in a panel it would not select, and > the edits I was making were not holding. Then, I got an alert that I should > close some windows because there was not enough memory (?). Which happens > periodically.
What do you mean by the edits "were not holding"? You couldn't save? Out of memory in a PC with 6 GB that's running nothing but FM?? How many hundreds of files do you have open when this happens? > We had been using single processors with 1.5 G of memory and of course we > were having all kinds of issues. We upgraded so we would not be getting > these errors. > Anyone else having an issue with memory...Is there a setting for FM 32 or > 64 bit in FM9 in Win7? I have limited experience with FM 9 and none with Win 7. And I don't know anything about your work situation (how many files you have open at a time, how big they are, do they contain embedded graphics or OLE objects, etc.) But something seems seriously amiss. Your old PCs shouldn't have been causing "all kinds of issues" -- they sound perfectly adequate for FM. AFAIK, FM 9 isn't multi-threaded, so multiple processors/cores don't really make much difference. And unless your resource demands are quite unusual, 1.5 GB of physical memory should be plenty. For perspective, I'm on a Win XP SP3 PC with 2 GB of physical memory, and I'm currently running FM 7.2 (17 files open), Word 2007 (2 files open), PowerPoint 2007, FireFox (2 windows, 20+ tabs), CaliberRM (requirements management) client, VMware server console client, Task Manager, and the usual stuff that runs all the time in the background (McAfee, Acrotray, etc.). I still have about 400 MB of physical memory available. With a book and 16 component files open, FM is using 32 MB of memory. I can't even imagine what it would take for FM to chew up more than a Gig. Have you looked in Task Manager to see how much memory FM is using, how much total memory is being used, etc? You say you're running McAfee. But I have to wonder if both your old and new PCs might be infected with something. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 ------ rgcombs AT gmailDOTcom 303-903-6372 ------
