Mary, Without knowing the environment details such as FM patch level, OS, RAM, amount of free disk space, whether the files (or graphics) are on a network server, and the AV program, it's really hard to trouble-shoot long distance.
Check the patch levels right away... that's the obvious place to start. About > Help > the p number My firsts thought on the PC vs. laptop would be that either you don't have much RAM in the desktop, OR you're opening the working files over a network and something is slowing that down enough that FM is timing out waiting. Could be the network itself, if the AV program is inspecting every file that opens, or that there are errors or warning boxes being displayed on certain files. You could check this by copying the files to the desktop PC and seeing what happens then. You could also save them out as MIF, open those and save them back as .fm files to clean up any errors in the files. Art Art Campbell ? ? ? ? ? ? ? art.campbell at gmail.com ? "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358 On Wed, Oct 13, 2010 at 10:40 PM, Mary Holder <rholder2017 at mchsi.com> wrote: > Hello Framers, > > > > I am running FM9 on a laptop AND on a PC, both with Windows7. > > > > FM9 works fine (98% of the time) on the laptop, but I cannot get it to run > more than 30 minutes on my PC without having to exit and restart FrameMaker. > Frustrated does not begin to describe my feeling! > > > > The most common reason to exit is that the designers no longer work. I can > apply a style and apply and apply, and it doesn't take. I cannot see my > formatting, so I cannot continue. This is true for all of the designers. > (This is only true on the PC.) > > > > Another thing it does is just stop responding. I look at Task Manager and it > says FM is running, but it does not respond to keyboard or mouse commands. > Also, just tonight, the document I was working on went completely black. A > few headings came back up, but that was it. I had to close FM using the Task > Manger. > > > > I just reopened the document that died, and none of my changes were saved, > nor was an auto file created. > > > > Does any of this make any sense at all? I usually have Internet radio > playing and Outlook in the background, but according to Task Manager I've > got plenty of resources. > > > > Why would it work on the laptop, but not the PC? I'm just about to trash it > and go back to FM8! Please help. > > > > Thanks, > > > > Mary Holder > > Owner, The Roving TechWriter > > http://www.therovingtechwriter.com <http://www.therovingtechwriter.com/> > > > > > > > > > > > > > > > > > > > > _______________________________________________ > > > You are currently subscribed to framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
