You could check this page: http://kb2.adobe.com/cps/405/kb405970.html
What helped me was step 6, delete temp files (hidden files) from \Program Files\Common Files\Adobe\Adobe PCD\cache Kind regards, vriendelijke groet, Wim Hooghwinkel iDTP - Technical Communication Consultant Adobe Certified Expert (ACE) in FrameMaker tel. +31652036811 Skype wimhooghwinkel Twitter @idtp @NLDITA info at idtp.eu www.idtp.eu www.nldita.nl FrameMaker support: framemaker at idtp.eu -----Oorspronkelijk bericht----- Van: Carolyn Stallard [mailto:cstallard at omsys.com] Verzonden: dinsdag 31 augustus 2010 23:48 Aan: Wim Hooghwinkel - idtp Onderwerp: Re: problems installing FrameMaker9 - solved Wim, what was the name of the temporary file you had to delete? I'm facing the same problem. Thanks. --C