I've never seen this problem in FM 10 before. I had upgraded to 10 earlier this summer, but only began to have problems in the past week.
The version of FM is 10.0.1.408, installed on a Windows 7 64-bit machine. I have 8 GB RAM with an Intel Core 2 processor. Whenever I open an FM file, whether created in FM 8, 9, or 10, FM hangs after a few minutes, during which the menu bar disappears. At this point, I can only close the program. I tried uninstalling and reinstalling, but this did not work. First I upgraded on the network. But reinstalling, I upgraded from the website. In neither case did I use a disc. I don't know if that's a problem. There was an Adobe forum message in which the crash problem was solved by the CD reinstall. On the Adobe forum I came across another posting that described a similar failure, with the added advice that the registry should be cleaned. But I don't know the exact steps for cleaning the registry. Scott Penney Senior Technical Writer Concepts NREC 217 Billings Farm Road White River Junction, VT 05033 spe at conceptsnrec.com 802-280-6130 ________________________________ Please consider the environment before printing this email. ________________________________ The information contained in this communication and any attachment(s) and/or link(s) hereto may contain proprietary and/or confidential information, which may be privileged or otherwise protected from disclosure, and is intended only for the sole use of the intended recipient(s). Any unauthorized review, use, disclosure, or distribution is strictly prohibited. If you have received this communication in error, please return it to the sender immediately and delete the original message from your computer system. If you have any questions concerning this message, please contact the sender. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20110829/3cb45d27/attachment.html>
