I'd second Joseph's assessment.

I use both RH as part of the TCS and MIF2Go -- RH produces nicer
looking files more quickly because it has nice templates, but MIF2Go
is much more stable and bulletproof.

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Wed, Mar 30, 2011 at 2:54 PM, Joseph Lorenzini
<panopticon23 at gmail.com> wrote:
> Hi Gay,
>
> It depends on what exactly you are looking to do, the level of quality you
> expect, and the output that you need the help system to be in. It also
> depends on what software you currently have. I am assuming your criteria is
> 1) inexpensive and 2) low learning curve 3) can generate a help system from
> FrameMaker books.
>
> So if you have the technical communication suite, then your best is to
> import FrameMaker books into RoboHelp. Its the cheapest solution since its
> already provided to you out of the box and as long as you have a basic
> understanding of CSS and HTML the learning curve isn't too bad. Now with
> that said, there is some incredibly annoying gotchas in TCS 2.0 (don't even
> get me started on the horrible job it does handling numbering). I have been
> making help systems this way for about 2 years and I can walk you through
> the process if you want.
>
> If you don't have TCS and need to purchase help system solution, then I
> don't think you can beat mif2go. I don't have a lot of experience with this
> but its 1) been around forever 2) its dirt cheap compared to other tools out
> there 3)it produces excellent help output and 4) people who use it swear by
> it. The one downside is the learning curve could be considered somewhat
> steep. Its all based on setting up configuration files and its not really
> GUI based. You can get a demo version to test for yourself.
>
> http://www.omsys.com/dcl/mif2gopg.htm
>
> The other big one I have heard of but have not used personally myself is
> madcap flare. I've seen mixed reviews on this one. Some people say its the
> best things since sliced bread. Others says it has a steep learning curve
> and does not produce the best results. I have no experience with the product
> so I can't give you an opinion on that one way or the other.
>
> http://www.madcapsoftware.com/products/flare/overview.aspx#introduction
>
> There are other solutions out there but that gets into using structured
> FrameMaker authoring and enterprise XML solutions. This gets very pricey
> very quickly and usually has a very steep learning curve so I won't get into
> those here.
>
> Hope that helps.
>
> Sincerely,
> Joseph Lorenzini
>
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