Framers, I can't find an answer in the archives so hope you can help. Via my TechCommSuite 2 license, I've never had a problem installing Acrobat Pro any version on any computer before, and the PDF printer driver always shows up in the list of available printers. This hasn't happened on my new laptop (running Win7), perhaps because I don't have a printer directly connected to it (don't know why that would matter, though). Although Acrobat 9 Pro Extended installed correctly on the laptop, the PDF printer driver isn't in the list of printers. Therefore, I cannot print to the PDF driver and generate a PDF via Distiller.
I think I need to manually install the appropriate PPD file, but I appear to be having a senior moment. I don't know which PPD file to install or how to go about doing it. (Did it used to be this complex in earlier Windows versions?) I thought I could look on my desktop computer to see what PPD is in use there, but there are a zillion PPD files there and I can't really determine which one I should be working with. The Win7 Control Panel doesn't show me which driver is in use either. I'm probably making this much harder than it needs to be, and forgive me in advance if I'm not using the correct terminology. Can anyone help? Carol ****************************************** Carol J. Elkins---A Written Word LLC Making Information Understandable Phone: 719-948-3773 mailto:celkins at awrittenword.com http://www.awrittenword.com *******************************************
