What I'm thinking and what I'd try: * Are there multiple Adobe/Acrobat printers installed? * Use Task Manager (or better -- Process Explorer -- free download) to make sure that Acrobat isn't running as a background process. * If it is not, in fact running, I'd make a WAG that there's an acrobat process from before your upgrade that's running or interfering -- in fact, an old version may not have been fully removed.
Just in passing, I like another free program, Revo Uninstaller, to clean up when anything is uninstalled. Art Campbell ? ? ? ? ? ? ? art.campbell at gmail.com ? "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Tue, Sep 20, 2011 at 1:43 PM, Joseph Lorenzini <jaloren at gmail.com> wrote: > Hi all, > > I recently upgraded from TCS 2.0 to TCS 3.5. I have FrameMaker 10 and > Acrobat X. > > I am experiencing an incredibly frustrating behavior. Whenever I generate a > PDF from FrameMaker 10, the PDF is read only. If I make a change to the PDF, > an error message displays that says: > > The document could not be saved. The file may be read only, or another user > may have it open. Please save the document with a different name or in a > different folder. > > If I attempt to delete the document, it says: > > The action can't be completed because the file is open in Acrobat.exe. > > Except I don't have Acrobat open!! I have to reboot my machine in order to > delete the PDF. I find this to be absolutely ridiculous. If anyone can > provide suggestions about how to troubleshoot this issue, please let me know > > Sincerely, > Joseph Lorenzini > > -- > You received this message because you are subscribed to the Google Groups > "Technical Communications Suite Users" group. > To post to this group, send email to TCS-Users at googlegroups.com. > To unsubscribe from this group, send email to > TCS-Users+unsubscribe at googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/TCS-Users?hl=en. >
