Brandon here is a copy of the error I receive  - so darn generic... It's 
12/20/12 @ 1:45PM ( Cen. Time)

---------------------------
FrameMaker
---------------------------
Insufficient memory to display the dialog box. Close one or more windows and 
try again.
---------------------------
OK
---------------------------

From: Brandon_Chambers at DELL.com [mailto:[email protected]]
Sent: Monday, November 19, 2012 11:28 AM
To: Karen Mann
Subject: Dell Service Request: 867568273

Good morning Karen,

Thank you for contacting Dell Pro Support, it was a pleasure working with you 
on your memory issue. I wanted to give you the reference numbers you will need 
regarding our conversation.

Your Service Tag is: FVN61Q1
Your Service Request Number is: 867568273

As your case owner, I am taking responsibility for ensuring that your issue is 
resolved.  My goal is to make certain that you are satisfied with the 
experience you have with Dell.  Please feel free to contact me if there is 
anything else I can do to assist you with this issue.

Thank you for choosing Dell ProSupport,

Brandon Chambers
Client Technical Support Sr. Associate
Dell | ProSupport
Toll Free: 1.866.461.3355 x 5136277
brandon_chambers at Dell.com<mailto:brandon_chambers at Dell.com>

I work from 8:00 AM to 4:30 PM CST on Sunday, Monday, Tuesday, Wednesday, and 
Thursday
If you need assistance outside of my normal working hours, please contact my 
team: US_NASH_CPS_Team_Baker at Dell.com<mailto:US_NASH_CPS_Team_Baker at 
Dell.com>

Customer feedback: How am I doing? Please contact my manager: Kevin_B_Baker at 
Dell.com<mailto:Kevin_B_Baker at Dell.com>
For 24 hour support: ProSupport 1.866.461.3355

Looking for parts, printer toner/ink, upgrades, warranty extension or even a 
new computer?  We can now assist you with your sales right here in Tech 
Support.  Just let me know what product you are looking for and I will be happy 
to help.


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