If you go to structured FM, then the SMEs can write topics in their favorite 
XML/text editor.
But getting structured is a major change that your organization might not be 
ready for.

I would ask the boss to refine the task. Is it for SMEs to publish to users 
without your attention? That?s tricky. But if you have to edit it to company 
standards and do any wordsmithing at all, then they may as well just send you 
content in Word or in an email. In my experience, the reformatting part of it 
is quick compared to making sure the content is complete and accurate for the 
reader.

We are setting off into a project that will include your goal: Our Support crew 
needed a new knowledgebase that includes their Solutions and my product 
documentation. I got involved and suggested MindTouch (which was recommended to 
me by Scott Abel and which you can see in action at the AutoDesk/AutoCad 
knowledgebase).
What we get: All my legacy content becomes nodes in the knowledgebase ? each 
procedure, every Heading 1 and Heading 2, becomes a tagged article in the KB. 
All the content is searchable by keyword and by product version.
All new content can be published from FM. The published content is HTML with a 
familiar sort of interface, so Support can continue entering their own 
Solutions, but now they can reference all the product documentation as well. 
Access is role-based, so Services can add their own articles, and make them 
readable internal-only. Articles are commentable, so a user (or a support or 
Services guy) can add comments to clarify or support a procedure, and I can get 
an automatic email notification so I can update the article as needed.
So SMEs can publish content directly, or they can submit it to me, and we get 
hugely-improved functionality as well.
I?ll be happy to answer any questions about my experience as we go through it; 
feel free to contact me directly.

John Sgammato
Principal Technical Writer
Imprivata, Inc

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
lists.frameusers.com] On Behalf Of [email protected]
Sent: Thursday, January 26, 2012 1:58 PM
To: framers at lists.frameusers.com
Subject: FM + CMS + SMEs w/o $$$?

All,

I have been tasked with finding a way to allow SME input directly into our 
publishing workflow. That is, the developers and managers would be able to edit 
text and add graphics to our source files. I want to keep FrameMaker as the 
publishing engine.  I'm thinking a CMS would be in order, but the company is 
aghast at the thought of spending more than 10K a year on "word processing".  I 
basically need functionality something like Author-it that ties into Frame.  I 
could do single-sourcing with RH (we have TCS3.5).  I'm thinking we would have 
3 developers at a time who might be using the system, plus me.  That's a budget 
of $2500 or less per year per user.

Can anyone point me toward some current resources here?

Thanks,

Jack DeLand
-------------- next part --------------
An HTML attachment was scrubbed...
URL: 
<http://lists.frameusers.com/pipermail/framers/attachments/20120127/4253b09e/attachment.html>

Reply via email to