On Wed, 20 Jun 2012, Harding, Dan wrote: > They have been having major email issues for months. Every time I > send an email it goes unresponded. Your best bet is to call them by > phone.
Hi Dan - Yikes! Every time?? We seem to have gotten at least some messages back and forth since the beginning of the year. :) Let me know right away the next you don't get a reply from us within a few hours. We do have a long-time reputation of very fast response to emails; do let us know if you experience otherwise. Thanks, Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r) *** IXGEN 7-10 for FRAMEMAKER 10 IS HERE! *** franks at fsatools.com <mailto:franks at fsatools.com> TOLL FREE Voice (USA and Canada): 800-567-6421 USA Voice: 360-892-3970 http://www.fsatools.com
