Alison and Laura,
I had an issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit prints
fine.
Performing the following steps resolves the error for me. Although I had
previously cleared this option in Printing Preferences, the solution seems to
be clearing this option in the Printing Defaults.
http://forums.adobe.com/thread/617432
. On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue
for me:
1. Click the Start menu, and then click Devices and Printers
2. Right-click the Adobe PDF printer, then click Printing Preferences,
and then deselect Rely on system fonts only; do not use document fonts
3. Click OK
4. Right-click the Adobe PDF printer, then click Printer Properties, then
click the Advanced tab, and then click Printing Defaults
5. On the Adobe PDF Settings tab, deselect Rely on system fonts only; do
not use document fonts, and then click OK.
6. On the Adobe PDF Properties dialog, click OK
Hope this helps,
Tom
From: framers-bounces at lists.frameusers.com
[mailto:[email protected]] On Behalf Of Alison Craig
Sent: Wednesday, May 30, 2012 10:22 AM
To: Laura Fergusson; framers at lists.frameusers.com
Subject: RE: Problems with PDF creation since Windows update
I may have stumbled on this problem as well, although I am now completely
confused.
On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't
uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the
Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker.
This includes Print Book as FM9 doesn't seem to recognize Distiller, although
Distiller is really still there and opens just fine.
Before I reinstalled anything, I was planning to contact the List to see what
order I should do things in (ie, which comes first Acrobat or Frame reinstall?).
Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems
and actually relates to the Windows updates - or not!
Does anyone have any thoughts?
FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit
Alison
Alison Craig
Technical Documentation Lead
604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com<http://www.ultrasonix.com/>
[Description: Ultrasonix Medical Corp]
From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at
lists.frameusers.com> [mailto:framers-bounces at
lists.frameusers.com]<mailto:[mailto:[email protected]]> On
Behalf Of Laura Fergusson
Sent: Tuesday, May 29, 2012 5:34 AM
To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Problems with PDF creation since Windows update
Has anyone else had problems with creating PDFs from Framemaker since the
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I
can't Save as PDF.
I'm using Frame 8 on Windows 7.
I am now resorting to trying to save as a ps and then distilling, like I used
to do in the dim and distant past...
If anyone has any ideas, that would be great. I have tried using System restore
but for some reason it keeps failing no matter which point I choose.
Many thanks
Laura
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