It's very difficult to say whether your experience will improve with FrameMaker 11. I find FrameMaker 11 to be less temperamental than FrameMaker 10, but it's far from crash-free. Try the 30-day trial version of FrameMaker 11. You should know pretty quickly whether FM11 is more stable in your environment.
Do send your crash logs to Adobe. Crashes with a non-obvious cause (to you) may be fixable by the FrameMaker development team. -Alan On 8/6/13 12:25 PM, Joseph Lorenzini wrote: > Hi all, > > I have been using FM 10 for about 2 years. It seems like FrameMaker > will randomly crash at least once a day on me. And I do mean crash --- > get the infamous fatal exception dialog box and then FrameMaker goes > kaput. In response to the inevitable debug questions: > > -yes i have done a mif wash > -no this doesn't happen with a particular book or framemaker file. It > happens randomly no matter what book or file i am in and i have over > 3,000 pages of documentation. > -yes, these files have existed since FM 9 -- not sure why that version > should make a difference > -there is no conditional text in any of the files. I do use text > insets and variables. > -no the crash doesn't seem to happen when i do a particular thing. The > only common thing that occurs is that i use hot keys a lot. That said, > I use hot keys a lot and most of the time the crash does not happen. > -no i am not on a network share. All files are local. > -Yes, FM 10 is fully patched. > > In any event, debugging why this crash is happening would be > non-trivial and even if i did figure out why its happenings, there's > no guarantee that i'd able to find a fix. Adobe certainly isn't going > to provide one. > > Consequently, I am wondering if people have noticed whether FM 11 is > significantly more stable.Since I am in unstructured, there wasn't a > compelling reason for me to upgrade. However, i'll consider doing it, > if it will reduce or eliminate the frequency of crahses on framemaker. > > Thanks, > Joseph Lorenzini >
