Hello Everyone, This is Kapil Verma, Sr. Product Manager at Adobe. First of all, apologies to those who faced a crash while filling out the survey. Just to quickly update you all on the issue. After we heard about it from a few respondents, the team did look into this issue, isolated it and has fixed it. They found that it was a random issue, which impacted some users, while others were able to fill out the survey. Furthermore, since the issue was fixed, we haven't heard any survey crashes being reported. So, it should work fine for you.
Few other things * if you encountered a crash earlier, you should be able to re-login to the survey (with the email and password you specified at the beginning) and complete the survey. Your answers should have been saved. * If you still face an issue, please email me and we will get this looked into We look forward to hearing your feedback on our products and understanding from you how content workflows are evolving in your organization. Thanks in advance for filling out the survey. Thanks, Kapil Verma Sr. Product Manager - Adobe Technical Communications Products O: +91-120-2444711 x 34505 Technical Communication Suite I FrameMaker I RoboHelp I FrameMaker Publishing Server I RoboHelp Server Blog | Twitter | Facebook Learning Resources Upcoming LIVE eSeminars On-Demand eSeminars Technical Communication CHANNEL on Adobe TV Technical Communication Whitepapers FrameMaker Whitepapers RoboHelp Whitepapers -----Original Message----- From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain ([email protected]) Sent: Monday, July 22, 2013 10:47 PM To: info at mikewickham.com; framers at lists.frameusers.com Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey I just finished the survey ... without any crashes. Used Chrome. Maybe the problems were browser-dependent issues? Z Mike Wickham said: > It crashed near the end for me, too, but signing back in let me take up where > I left off. _______________________________________________ You are currently subscribed to framers as kverma at adobe.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/kverma%40adobe.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
