I build a CD of PDFs for each release and I build an index of all the PDFs on 
the CD with a link on the home page. So the customer can search all the PDFs on 
the CD by clicking a link, entering the search word/phrase. The only 
requirement is they have Acrobat Reader, and I give them a link to get that 
too, on their system.





On Monday, November 4, 2013 8:47 AM, Jerry A. Hanifin <jerry.hanifin at 
osi.com> wrote:

You can globally search PDFs. We have over 50 guides with a page count of over 
3000 and we deliver both help and PDF (customers want both). If you use adobe 
you can globally search all PDFs for a specific topic using the Adobe Reader 
Edit ?Search feature as long as the PDFs reside in the same directory structure 
that you select in the search. We deliver all in the same directory, which is 
quicker than if they are in different directories under the same root. Even 
thought I say quicker, it is all done in a matter of seconds.
?
Jerry Hanifin
???????? Technical Publications
?
From:TCS-Users at googlegroups.com [mailto:TCS-Users at googlegroups.com] On 
Behalf Of cud
Sent: Sunday, November 03, 2013 5:18 AM
To: TCS-Users at googlegroups.com
Cc: FrameMaker Forum
Subject: [TCS Users] Re: Part 1: Why I am Dropping TCS and FrameMaker
?
Ok, this is a long-winded post, so my reply might be long-winded in return.? 
I'll try not to.? I want to play devil's advocate here, and argue a few of the 
points you made.? You have every right to make your decision, and I'm sure 
there are lots of other issues.? But I can point to a couple of them right now.

First, your repeated list of tasks:
        1. Changing conditional tags for appropriate product edition and then 
updating changes in all files - 3 minutes
        2. hiding or showing certain FM files ?- 1 minute
        3. updating variables for appropriate product edition and then updating 
changes in all files - 3 minutes
        4. check to make sure PDF ?options are set correctly - 3 minutes
        5. update book - 1 minute
        6. print pdf through acrobat distiller ?- 10 minutes (low end...can be 
as long as 20 minutes for large books but i am being charitable)
        7. Post processing steps -- change the PDF filename, switch the PDF 
title to show bookmark, commit PDF into SVN etc -- 5 minutes
I think you overestimate the cost for automating this.? ExtendScript could do 
this pretty easily, so you would not have an SPOF in that instance.? I'm an FDK 
programmer, and I can tell you that it's no more than 8 hours to set this up.? 
It's all very straight forward -- no big decisions, no hairy dependencies.? Did 
you ask around for the cost of automating a batch to do this?? I've worked at a 
number of places that do exactly that.??
BOOK == PDF -- I don't know what you mean there.? I think that is simply not 
true unless you qualify it to read "In our workflow BOOK == PDF."? I worked in 
an organization that automated book preparation, conversion of book to HTML, 
and generation of a PDF for every chapter in the book to ship as the 
"printable" version of each help section.? This limiting of book to PDF file is 
strictly your choice.
PFDs IN GENERAL -- I understand...? You want to get away from PDFs and get to 
something more modern, more open to search, etc.? Again, you can implement 
WebWorks to generate perfectly good HTML versions of your books.? Or you can do 
as I did, and convert to DITA -- then use any number of tools to generate your 
help output, plus PDFs, or pretty much anything else you could want.? My 
recommendation is to bite the bullet and switch to DITA sooner than later, 
because to future-proof your content I believe you will ultimately have to make 
that move.
CLUNKY GUI -- By principle I reject this issue.? In that I'm a Luddite, I 
guess.? For me the only issue is whether the paradigm and work flow are 
suitable.? Yes, Maker can be vastly improved there.? But so can every other 
authoring product on the market.? Bits and bobs like icon colors, menu 
customization, and the like do not interest me in the least.? If the GUI 
actually gets in the way, then you have an issue but I maintain that Maker is 
no worse on that count than any other product -- just that the problems show up 
in different areas.? 

ADMINISTRATIVE HURDLES -- Again, that can all be automated.? I created a Maker 
plug-in that centrally manages templates, for example.? If you're careful about 
your template maintenance you don't even need that and can devise an easy 
workflow that you can automate via ExtendScript.? Likewise with the other 
issues you mentioned.? For example, I made a number of cleanup plug-ins for 
free because they're that simple to do.

SOURCE IN BINARY -- Get thee to DITA.? HTML is not a suitable source in the 
end, because it captures too little of structure and semantics.? What other 
binary format are you considering -- TeX?? I work in DITA, and use SVN.? A vast 
improvement for me.

CRASHING -- Yes, that's a serious problem.? I can tell you that Maker 11 
addresses many of these issues.? Likewise for any ExtendScript crashes.? Again, 
every product has its problems.? There is no such thing as bug-free software.

CHANGE MANAGEMENT -- This is a general problem.? I don't like any change 
tracking I have ever seen in any product -- more trouble to use than it's worth 
IMO.? On the brighter side, if you manage to go topic-based, then your changes 
come in per topic -- much easier to incorporate, much easier for SMEs to 
review, and so on.

CONCLUSION:
I really think your situation cries out for DITA.? Well, most definitely for 
XML.? I don't know whether Flare is the best way to get there.? But I think 
once you cross that hurdle most of your other problems will have obvious 
solutions.? You still have to implement a sophisticated search on your full 
collection of docs (I guess), but that's true no matter what.? You still have 
to design a better process for review and collaboration, but that's true under 
all circumstances.? Collaboration is as much social engineering as anything 
else.? 

Am I trying to talk you out of switching to Flare?? No Way!? I'm just trying to 
point out that there are lots of ways to skin this cat.? FrameMaker may have 
steered you toward workflows that make you claustrophobic, but there are ways 
out of that without the cost of changing tools.? Maybe you have other 
compelling reasons, but for the issues above I think there are alternatives 
other than completely switching tools.

Cheers (and I hope this is taken in the spirit it's offered)?????????????? cud
?
?
?
?
?
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