The biggest problem I have found with some sans serif fonts is the difficulty in distinguishing between a capital I and a lower case l, and in some fonts, the number 1.
If you are writing a technical document and there is any chance of confusing these characters, then you have a good case for not using that font. There are readability issues (font's with a larger x-height may be easier to read for older readers or readers with visual impairments) and copy-fitting considerations (Times New Roman gets more characters to the line than many other fonts, hence reducing page count on large documents). If you are an STC member, you may want to look through the archives of Intercom or Technical Communication. There may be some articles there. Regards Keith -- *Keith Soltys* Senior Technical Writer Architecture TMX Group (416) 947-4397 http://www.tmx.com/ On Thu, Jan 26, 2017 at 9:58 AM, Tammy Van Boening < tamm...@spectrumwritingllc.com> wrote: > All, > > I know that this list is for Framemaker-related questions, but that means > we > are all writers on this list, so I wanted to post a general writing style > question to the multitudes of gurus that I can reach as a result. . . > > Since the cows have come home, I have always, and I mean always, used Times > or another serif font for body text and san serif for headings and I know > that this is considered the "norm" or "standard" for tech. docs. That said, > this new client is also insistent on using sans serif fonts for both > headings and text and it isn't pretty when you're trying to read this > manual. > > Does anyone have any hard references/links to sites that you could point me > to that stipulate why this is the norm/standard for writing manuals? Right > now, my client considers everything that I offered as an explanation as > simply anecdotal and not worthy of consideration. > > Yea, I am about to punt. . . . > > Thanks, > > TVB > > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at http://www.mail-archive.com/fr > amers%40lists.frameusers.com/ > Subscribe and unsubscribe at http://lists.frameusers.com/li > stinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > -- NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or attached to this e-mail, contains proprietary and confidential information solely for the internal use of the intended recipient. If you have received this email in error, please notify us immediately by return e-mail or otherwise and ensure that it is permanently deleted from your systems, and do not print, copy, distribute or read its contents. AVIS DE CONFIDENTIALITÉ Le présent courriel, y compris tous les documents qu'il contient ou qui y sont joints, renferme des renseignements exclusifs et confidentiels destinés uniquement à l'usage interne du destinataire prévu. Si vous avez reçu le présent courriel par erreur, veuillez nous aviser immédiatement, notamment par retour de courriel, et vous assurer qu'il est supprimé de façon permanente de vos systèmes; veuillez également vous abstenir d'imprimer, de copier, de distribuer ou de lire son contenu. _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
