Stefan: Usability trumps calming.
Hedley On 17 March 2017 at 10:40, Stefan Gentz <ge...@adobe.com> wrote: > Hi all, > > we heard you! > > Thanks for all your feedback on the new icon design. We do appreciate your > feedback. > > As you might imagine, we did not take the decision to go for a uni-color > design easy and a lot of considerations and user feedback went into this. > And yes, there was a diverse feedback from users: Some users liked the > colored icons (for reasons many if you mentioned here as well) and strongly > encouraged us to keep the colored icons, others preferred a uni-color > design as they are used to it from other Adobe Apps and because they > preferred a more "calm", less "distracting" working environment and > strongly encouraged us to go for this. Also there is a wide range of users > worldwide throughout many countries and cultures and age groups with a wide > range of expectations. > > And no, we did not "dismiss and belittled" feedback in the prerelease > phase. But the feedback came in a very late phase and there was no time > left to take this into consideration. There are hundreds of icons and the > majority of them are in multiple sites for the new high-dpi screen > compatibility. It's nothing that can be done "overnight". > > Again, we did hear you and understand that there is a wide range of > personal preferences and tastes. We will discuss this over the next weeks > internally and explore the possibilities to satisfy the wishes from both > user groups – those who like the colored icons and those who prefer > uni-colored icons. > > By the way, my personal take on this is: I like the uni-color design and > prefer it over the colored icons. I like it, because it's more calm and > allows me to focus more on the content and get less distracted by a big > bunch of "candy-colored" icons (yes, Matt Sullivan, I know … ;-)). > I'm just used to this style as I also work every day in PhotoShop, > Illustrator and InDesign as well. And I'm used to it, as many modern apps, > tools, systems all have this kind of design. I just like it and it's for > sure a personal preference. > By the way, I work with FrameMaker intensively for more than 20 years and > have pushed out several million of pages and went through all the UI > changes over the last ten product generations. And personally I think the > new FM 2017 UI is the best FrameMaker ever had – in terms of logical > enhancements and restructuring, terminology enhancements and consistency, > user-friendliness and productivity enhancements and technical advancements > (I'm running FM on a modern high-dpi screen and LOVE the crystal clear, > sharp UI and text editing). > But again, that's just my personal 2 cents as a hardcore and long-term > user ;-) > > > > Regards, > Stefan Gentz > Global Evangelist, Technical Communication > [Adobe]<http://www.adobe.com/> [Adobe TCS Icon] <http://www.adobe.com/ > products/technicalcommunicationsuite.html> [Adobe FrameMaker Icon] < > http://www.adobe.com/products/framemaker.html> [Adobe RoboHelp Icon] < > http://www.adobe.com/products/robohelp.html> [Adobe Captivate Icon] < > http://www.adobe.com/products/captivate.html> [Adobe Acrobat Icon] < > http://www.adobe.com/products/acrobat.html> > Connect with us: > [http://blogs.adobe.com/techcomm/files/2015/12/facebook-128-128px.jpg] > Facebook<https://www.facebook.com/adobetcs> | [http://blogs.adobe.com/ > techcomm/files/2015/12/twitter.jpg] Twitter<https://twitter.com/adobetcs> > | [http://blogs.adobe.com/techcomm/files/2015/12/LinkedIn.jpg] LinkedIn< > https://www.linkedin.com/groups/2381149> | [http://blogs.adobe.com/ > techcomm/files/2015/12/YouTube.jpg] YouTube<https://www.youtube. > com/user/AdobeTCS> | [http://blogs.adobe.com/techcomm/files/2015/12/Blog. > jpg] Our Blog<http://blogs.adobe.com/techcomm/> | [ > http://blogs.adobe.com/techcomm/files/2015/12/Forum-Chats.jpg] Adobe TCS > User Forum<https://forums.adobe.com/community/technical_ > communications_suite> > > > On 16 Mar 2017, at 18:38, Lin Sims <ljsims...@gmail.com<mailto:lj > sims...@gmail.com>> wrote: > > For those who might be curious, we're up to 32 votes! > > On Tue, Mar 14, 2017 at 3:50 PM, Lin Sims <ljsims...@gmail.com<mailto:lj > sims...@gmail.com>> wrote: > > And pretty soon they may think you've started a movement. > > On Tue, Mar 14, 2017 at 2:39 PM, Craig, Alison <acr...@bkultrasound.com< > mailto:acr...@bkultrasound.com>> > wrote: > > I voted for both of them. > > Very timely as well - having just had an ophthalmology appointment this > morning for my old and tired eyes. ;-))) > > Alison > > > From: Framers [mailto:framers-bounces+acraig= > bkultrasound....@lists.frameusers.com<mailto:bkultras > ound....@lists.frameusers.com>] On Behalf Of Lin Sims > Sent: Friday, March 10, 2017 6:37 AM > To: An email list for people using Adobe FrameMaker software. > Subject: Re: [Framers] FM 2017 Feature Request: Restore color and scaling > to menu icons > > Direct link to Dave Stamm's request is: > > https://na01.safelinks.protection.outlook.com/?url= > https%3A%2F%2Ftracker.adobe.com%2F%23%2Fview%2FFRMAKER- > 2451&data=02%7C01%7C%7Cb10d4d8d752648c5788a08d46c934ae6% > 7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636252827264834403&sdata= > JiIxwuDihAvXnnzyq0LGNwxcEIpmC6LPkZz%2BAwOEhoY%3D&reserved=0 > > (Dave, your link takes us to the fill-in form, not to your specific > request.) > > On Fri, Mar 10, 2017 at 8:59 AM, Stamm, David <david.st...@gd-ms.com > <mailto:david.st...@gd-ms.com> > <mailto:david.st...@gd-ms.com%3e> wrote: > > 2017-03-10-05T14:00Z > > Well, disappointingly but not surprisingly, my feature request did not > survive the transition to Adobe's new setup. > > So, I just submitted it again. > > At https://na01.safelinks.protection.outlook.com/?url= > https%3A%2F%2Ftracker.adobe.com%2F%23%2Fadd_feature&data=02%7C01%7C% > 7Cb10d4d8d752648c5788a08d46c934ae6%7Cfa7b1b5a7b34438794aed2c178de > cee1%7C0%7C0%7C636252827264834403&sdata=1%2BXyjsi8w8rLFHHB% > 2B1hCMWokuG7GjjWC7fZ7NtmSMLQ%3D&reserved=0 , the "Bug Id" is > FRMAKER-2451. > > Thank you for your support. > > Regards, > Dave Stamm > Information Engineer > > -----Original Message----- > From: Framers [mailto:framers-bounces+david.stamm=gd-ms.com<http://gd-ms. > com>@lists. > frameusers.com<http://frameusers.com>] On Behalf Of Lin Sims > Sent: 2017-03-09-Thursday 15:33 > To: An email list for people using Adobe FrameMaker software. > Subject: Re: [Framers] FM 2017 Feature Request: Restore color and > scaling > to menu icons > > Send me the link, Dave, I'll vote for yours, too! > > On Thu, Mar 9, 2017 at 3:16 PM, Stamm, David <david.st...@gd-ms.com > <mailto:david.st...@gd-ms.com> > <mailto:david.st...@gd-ms.com%3e> > wrote: > > 2017-03-09-04T20:15Z > > I, too, voted in favor of your request. I also pointed out that your > request is analogous to my request to enlarge the typeface in the > dialog box for index entries. Good luck. > > Dave Stamm > Information Engineer > > -----Original Message----- > From: Framers [mailto:framers-bounces+david.stamm=gd-ms.com<http://gd-ms. > com>@lists. > frameusers.com<http://frameusers.com>] On Behalf Of Lin Sims > Sent: 2017-03-09-Thursday 13:14 > To: Frame Users > Subject: [Framers] FM 2017 Feature Request: Restore color and scaling > to menu icons > > I recently purchased FM 2017 for myself at home, and was most > displeased to see that the menu icons had been returned to the > "corporate standard" of tiny and faded, so that they are difficult to > distinguish. This is causing me some eye strain, and I'm not at all > happy about it. > > I've put in an official feature request with Adobe, and I'm hoping at > least some of you agree with me and would be willing to vote for the > request. > > I am told that the complaints of the pre-release participants on this > subject were "dismissed and belittled"; perhaps if more users let > Adobe know that this is a real issue they'll listen this time. > Frankly, I don't understand why they didn't listen to the testers who > complained. It seems like poor customer service to me. > > Here's a link to the request if you want to vote on it. > > https://na01.safelinks.protection.outlook.com/?url= > https%3A%2F%2Ftracker.adobe.com%2F%23%2Fview%2FFRMAKER- > 2449&data=02%7C01%7C%7Cb10d4d8d752648c5788a08d46c934ae6% > 7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636252827264834403&sdata= > a8Xv2CwRhnL36Hxpyl5ls6yRBLcLFMi6L0zVOJtjlrM%3D&reserved=0 > > -- > Lin Sims > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com<mailto:framers@lists. > frameusers.com><mailto: > framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>> Visit > the list's > homepage at https://na01.safelinks.protection.outlook.com/?url= > http%3A%2F%2Fwww.frameusers.com&data=02%7C01%7C% > 7Cb10d4d8d752648c5788a08d46c934ae6%7Cfa7b1b5a7b34438794aed2c178de > cee1%7C0%7C0%7C636252827264834403&sdata=p6LMFYC4n6CtnL% > 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