Don't we all long for the days when Frame Technologies owned
Framemaker and there was actually good customer support? That, plus
their exceptional in-box user manual, were what helped me grow into
being a technical writer. Without Framemaker, I doubt I would have
pursued the profession. I was a WordPerfect person and had zero
respect for MSWord (still don't). When I started using Frame at an
IBM gig back in 1996, I think, it changed my world and my career.
Carol
At 02:48 PM 6/5/2018, tamm...@spectrumwritingllc.com wrote:
If anyone from Adobe is monitoring this list, want to try to understand the
meaning of customer service and actually supporting your customers when help
is needed????
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