I spoke to Adobe a few days ago while getting an Acrobat registration issue fixed, and the woman I talked to claimed that the latest patch fixed it. I don't have the Windows 10 1803 patch installed yet, so I haven't tested to see if this is the case. If you haven't done so recently, update FM and Acrobat.
On Sat, Jul 7, 2018 at 4:04 PM, Tori Muir <tm...@spot-on-creative.com> wrote: > Hi All, > > any additional info on this issue, specifically when the fix might be > released to the general public? We're still unable to save to PDF from > Frame and are having frequent issues printing Frame docs. > > Tori Muir > tm...@spot-on-creative.com | 650.430.8674 > > > From: Stefan Gentz <ge...@adobe.com> > To: "framers@lists.frameusers.com" <framers@lists.frameusers.com> > Date: 06/14/2018 03:27 AM > Subject: [Framers] Update on printing issue with Windows 10 > 1803 > Build > Sent by: "Framers" > <framers-bounces+tom.beiswenger=emhartglass....@lists.frameusers.com> > > > > Hi All > > Just to update you on Windows 10 (1803 build) issue which impacted > File -> > Print and File -> Save as PDF options with FrameMaker (Versions 12, > 2015, > and 2017). > > We have been working closely with the Microsoft team on this issue, > and > recently an insider Windows 10 build was released: > https://urldefense.proofpoint.com/v2/url?u=https-3A__blogs. > windows.com_windowsexperience_2018_06_06_announcing- > 2Dwindows-2D10-2Dinsider-2Dpreview-2Dbuild-2D17686_&d=DwICAg&c= > euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_ > mRSvZCZwNZBdUabWmOfQ&m=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0&s= > hy4Cqk3eifkw2fWpZmhxwZTb8IEzlnbIYsb264peE4k&e= > > > We have started testing out the issue that was reported on this > insider > build and the initial testing indicates that this issue has been > resolved. > We are still in the process of further verification and confirming > that > the issue has been resolved back to Microsoft team. > > For those of you who have access to Windows 10 Insider preview builds > (or > would like to get enrolled in the beta program for Windows) , please > visit > https://urldefense.proofpoint.com/v2/url?u=https-3A__ > insider.windows.com_en-2Dus_&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf- > v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m= > EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0&s= > bfyRGemGm6k8e2xJQx3RaMFtTX2tf-9hWeSy4EAuKkA&e= > and try the new preview build. Once installed, if you check you > Windows > version it should show screenshot as below ("Version 1803 (OS Build > 17686.10003"): > > [cid:image001.png@01D403C1.E480E150] > > > > Regards, > Stefan Gentz > Adobe Worldwide TechComm Evangelist > > > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at http://www.mail-archive.com/ > framers%40lists.frameusers.com/ > Subscribe and unsubscribe at http://lists.frameusers.com/ > listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > -- Lin Sims _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com