Updating to say that I contacted Adobe and they responded within a short
time, saying that they have forwarded my request to the relevant team.



We shall see what happens

On Thu, Aug 23, 2018 at 8:57 AM, Caroline Tabach <[email protected]>
wrote:

> Thanks
>
> On Thu, Aug 23, 2018 at 12:24 AM, Bernard Aschwanden <
> [email protected]> wrote:
>
>> 30 days. If people got the software (ahem, "hello Caroline") within that
>> timeframe they can reach out to Adobe via email. Basically, if you have
>> purchased within 30 days of the release, you are eligible for a free of
>> cost upgrade to the latest version. They just need to contact Adobe
>> customer support, in this case, via [email protected] so have at it.
>>
>> :)
>>
>> Bernard
>>
>>
>>
>> -----Original Message-----
>> From: Framers [mailto:framers-bounces+bernard=
>> [email protected]] On Behalf Of Rick Quatro
>> Sent: Wednesday, August 22, 2018 3:03 PM
>> To: 'An email list for people using Adobe FrameMaker software.'
>> Subject: Re: [Framers] ANN: FrameMaker 2019
>>
>> There should be some grace period where an upgrade would be free. I can't
>> say for sure, but that has been a tradition in the software industry for a
>> long time.
>>
>> Rick Quatro
>> Carmen Publishing Inc.
>> [email protected]
>> 585-729-6746 NEW!
>>
>> -----Original Message-----
>> From: Framers <[email protected]>
>> On Behalf Of Caroline Tabach
>> Sent: Wednesday, August 22, 2018 2:41 PM
>> To: An email list for people using Adobe FrameMaker software. <
>> [email protected]>
>> Subject: Re: [Framers] ANN: FrameMaker 2019
>>
>> My company bought me 2017 last week.
>>
>> Couldn't Adobe tell them to wait a week?
>>
>> Caroline Tabach
>>
>> בתאריך יום ד׳, 22 באוג׳ 2018, 18:01, מאת Rick Quatro ‏<
>> [email protected]>:
>>
>> > Hi Framers,
>> >
>> >
>> >
>> > FrameMaker 2019 has been announced:
>> >
>> >
>> >
>> > https://www.adobe.com/products/framemaker.html
>> >
>> >
>> >
>> > Rick Quatro
>> >
>> > Carmen Publishing Inc.
>> >
>> > [email protected]
>> >
>> > 585-729-6746 NEW!
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > _______________________________________________
>> >
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>> >
>> _______________________________________________
>>
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>> This message is from the Framers mailing list
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>> _______________________________________________
>>
>> This message is from the Framers mailing list
>>
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>> Send administrative questions to [email protected]
>>
>
>
>
> --
> Caroline Tabach
> Technical/Marcom Writer
> e-mail: [email protected]
>



-- 
Caroline Tabach
Technical/Marcom Writer
e-mail: [email protected]
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