Hi the latest patch for Frame 2017 is 14.0.4.511 Maybe this might help.
On Thu, Feb 21, 2019 at 3:54 PM Simon Buch <[email protected]> wrote: > Hello Framers, > > In all the years I have used FrameMaker [since 3.0], I have rarely seen > FrameMaker get into the state that I am currently experiencing at my > customer site. > > I took a screenshot the first time it occurred. > > While editing a number of documents for extended periods - maybe over 6 > hours - all the fonts in the document suddenly mutate to the Windows > "System" font, as shown in the first screenshot. > [image: FM odd.gif] > > After that occurs, the FrameMaker menu goes completely blank, and any > attempt to access any of the menus - such as File > Exit yields an entirely > black menu being shown, and no menu functions available. The only way to > quit FrameMaker is to force quit the process using Windows Task Manager. > > > The same behaviour happened again this morning, but instead of showing the > document content, it looks like Windows is painting part of the corrupted > display as it overlapped the book pane, and the document pane. > > [image: Another odd session.gif] > > The customer machines are well specified - 32Gb of system memory, running > on Windows 10. > > Have any other FrameUsers experienced similar display issues? > > // Simon BUCH > > . > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: Another odd session.gif > Type: image/gif > Size: 13462 bytes > Desc: not available > URL: < > http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20190221/0ea3271a/attachment.gif > > > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: FM odd.gif > Type: image/gif > Size: 9843 bytes > Desc: not available > URL: < > http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20190221/0ea3271a/attachment-0001.gif > > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] > -- Caroline Tabach Technical/Marcom Writer e-mail: [email protected] _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
