Hi Lin...FrameMaker was installed as a trial, with the license number being added by IT. Acrobat 9 was It was installed prior to Acrobat, this afternoon.
On Wed, Jan 8, 2020 at 3:34 PM Lin Sims <[email protected]> wrote: > The Publish pod for Frame2019 is a complete replacement for how Frame > creates PDFs. I don't think the Publish pod can even work with Acrobat 9 as > the PDF engine. > > If you didn't use a custom install and already had Acrobat installed on > your machine, then it's probable that Acrobat 9 is conflicting with the > "headless" version of Acrobat installed with Frame2019 that Frame2019 is > trying to use to create PDFs through the Publish Pod. And if you DID do the > custom install and prevented Frame from installing the headless version, > the Publish Pod is looking for Acrobat DC and not finding it. > > Basically, your choices are to remove Frame and do a custom reinstall > without the included Acrobat engine, and thus being unable to use the > Publish pod to generate a PDF, or to remove Acrobat 9 completely and > reinstall Frame to fix the publishing engine. > > On Wed, Jan 8, 2020 at 3:22 PM John Posada <[email protected]> > wrote: > > > Up to date > > > > From: Framers <framers-bounces+jposada= > > [email protected]> On Behalf Of TW Smith > > Sent: Wednesday, January 8, 2020 3:03 PM > > To: An email list for people using Adobe FrameMaker software. < > > [email protected]> > > Subject: Re: [Framers] FM19 Publish PDF Problem > > > > Try selecting Help > Updates from FrameMaker and see if it finds > anything. > > > > On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth < > > [email protected]<mailto:[email protected]>> > > wrote: > > > > > Then it's definitely in need of patching - fresh installs start with > the > > > Day 0 version of the software (they don't recompile the original > > installer > > > each time a patch is released) > > > > > > > > > ________________________________ > > > From: Framers <framers-bounces+jeff.coatsworth= > > > [email protected]<mailto: > > [email protected]>> on behalf of John Posada < > > > [email protected]<mailto:[email protected]>> > > > Sent: January 8, 2020 2:54 PM > > > To: An email list for people using Adobe FrameMaker software. > > > Subject: Re: [Framers] FM19 Publish PDF Problem > > > > > > Hi. > > > > > > Adobe PDF is listed as a printer > > > My version of FM was downloaded 2 weeks ago. > > > > > > From: Framers <framers-bounces+jposada= > > > [email protected]<mailto: > > [email protected]>> On Behalf Of Jeff Coatsworth > > > Sent: Wednesday, January 8, 2020 2:49 PM > > > To: An email list for people using Adobe FrameMaker software. < > > > [email protected]<mailto:[email protected]>> > > > Subject: Re: [Framers] FM19 Publish PDF Problem > > > > > > Is there an instance of the Adobe PDF "printer" in your list of Windows > > > printers? Is your FM2019 all patched up? There were PDF issues with the > > > first few patches. > > > > > > > > > ________________________________ > > > From: Framers <framers-bounces+jeff.coatsworth= > > > [email protected]<mailto: > > framers-bounces+jeff.coatsworth<mailto: > [email protected] > > %3cmailto:framers-bounces+jeff.coatsworth>= > > > [email protected]<mailto: > > [email protected]>>> on behalf of John Posada < > > > [email protected]<mailto:[email protected]<mailto: > > [email protected]%3cmailto:[email protected]>>> > > > Sent: January 8, 2020 2:39 PM > > > To: FrameUsers List > > > Subject: [Framers] FM19 Publish PDF Problem > > > > > > Good afternoon. > > > > > > I'm attempting to use the Publish functionality of FM19 to create a PDF > > and > > > Responsive HTM 5 output at the end of each day. > > > > > > When I attempt to output PDF, I get the message: > > > > > > "FrameMaker could not find the Adobe PDF printer instance, which must > be > > > installed to execute Save as PDF command" > > > > > > I have Acrobat 9 Pro and Acrobat Distiller 9 installed. > > > > > > What am I missing? > > > > > > > > > John Posada > > > _______________________________________________ > > > > > > This message is from the Framers mailing list > > > > > > Send messages to [email protected]<mailto<mailto: > > [email protected]%3cmailto>: > > > [email protected]<mailto:[email protected]>> > > > Visit the list's homepage at http://www.frameusers.com< > > http://www.frameusers.com>< > > > http://www.frameusers.com<http://www.frameusers.com>> > > > Archives located at > > > http://www.mail-archive.com/[email protected]/< > > http://www.mail-archive.com/[email protected]/>< > > > http://www.mail-archive.com/[email protected]/< > > http://www.mail-archive.com/[email protected]/>> > > > Subscribe and unsubscribe at > > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>< > > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>> > > > Send administrative questions to [email protected] > <mailto<mailto: > > [email protected]%3cmailto>: > > > [email protected]<mailto:[email protected]>> > > > _______________________________________________ > > > > > > This message is from the Framers mailing list > > > > > > Send messages to [email protected]<mailto<mailto: > > [email protected]%3cmailto>: > > > [email protected]<mailto:[email protected]>> > > > Visit the list's homepage at http://www.frameusers.com< > > http://www.frameusers.com>< > > > http://www.frameusers.com<http://www.frameusers.com>> > > > Archives located at > > > http://www.mail-archive.com/[email protected]/< > > http://www.mail-archive.com/[email protected]/>< > > > http://www.mail-archive.com/[email protected]/< > > http://www.mail-archive.com/[email protected]/>> > > > Subscribe and unsubscribe at > > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>< > > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>> > > > Send administrative questions to [email protected] > <mailto<mailto: > > [email protected]%3cmailto>: > > > [email protected]<mailto:[email protected]>> > > > _______________________________________________ > > > > > > This message is from the Framers mailing list > > > > > > Send messages to [email protected]<mailto: > > [email protected]> > > > Visit the list's homepage at http://www.frameusers.com< > > http://www.frameusers.com> > > > Archives located at > > > http://www.mail-archive.com/[email protected]/< > > http://www.mail-archive.com/[email protected]/> > > > Subscribe and unsubscribe at > > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > > > Send administrative questions to [email protected]<mailto: > > [email protected]> > > > _______________________________________________ > > > > > > This message is from the Framers mailing list > > > > > > Send messages to [email protected]<mailto: > > [email protected]> > > > Visit the list's homepage at http://www.frameusers.com< > > http://www.frameusers.com> > > > Archives located at > > > http://www.mail-archive.com/[email protected]/< > > http://www.mail-archive.com/[email protected]/> > > > Subscribe and unsubscribe at > > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > > > Send administrative questions to [email protected]<mailto: > > [email protected]> > > > > > _______________________________________________ > > > > This message is from the Framers mailing list > > > > Send messages to [email protected]<mailto: > > [email protected]> > > Visit the list's homepage at http://www.frameusers.com< > > http://www.frameusers.com> > > Archives located at > > http://www.mail-archive.com/[email protected]/< > > http://www.mail-archive.com/[email protected]/> > > Subscribe and unsubscribe at > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > > Send administrative questions to [email protected]<mailto: > > [email protected]> > > _______________________________________________ > > > > This message is from the Framers mailing list > > > > Send messages to [email protected] > > Visit the list's homepage at http://www.frameusers.com > > Archives located at > > http://www.mail-archive.com/framers%40lists.frameusers.com/ > > Subscribe and unsubscribe at > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > > Send administrative questions to [email protected] > > > > > -- > Lin Sims > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] > -- John Posada _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
