Adobe offers student pricing. Eligibility requirements are available at the link below - but you have to request a call back for details:
https://www.adobe.com/products/technicalcommunicationsuite/education.html Alison -----Original Message----- From: Framers <[email protected]> On Behalf Of [email protected] Sent: February 23, 2022 1:38 PM To: [email protected] Subject: [Framers] Question about FrameMaker subscription less than a full year Hello! This is my first post to this list. I teach tech writers at Austin Community College (Texas). For years I taught a course featuring FrameMaker; Frame 11 was the last version I taught with--Adobe got too strict about student access. I tried to download the 30-day free trial but screwed up not seeing the second setup.exe. And so I downloaded again (that was wrong), installed. But when I open Frame, I get an expired message. My main concern is helping students around the expense of learning Frame: a 4-month subscription at $39 US would be right in there with current textbook costs. Does anyone know if this is possible? -- David McMurrey, Ph.D. Business, Government & Technical Communications Austin Community College <http://www.prismnet.com/~hcexres/> www.prismnet.com/~hcexres/ -----Original Message----- From: Framers < <mailto:[email protected]> [email protected]> On Behalf Of <mailto:[email protected]> [email protected] Sent: Wednesday, February 23, 2022 3:02 PM To: <mailto:[email protected]> [email protected] Subject: Framers Digest, Vol 191, Issue 11 Send Framers mailing list submissions to <mailto:[email protected]> [email protected] To subscribe or unsubscribe, visit <http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com You can reach the person managing the list at <mailto:[email protected]> [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of Framers digest..." Today's Topics: 1. FM2019 and gremlins ( <mailto:[email protected]> [email protected]) 2. Re: FM2019 and gremlins (Jeff Coatsworth) 3. Re: FM2019 and gremlins (Lin Sims) 4. Re: FM2019 and gremlins (Simon Buch) 5. Re: FM2019 and gremlins (tammyvb spectrumwritingllc.com) 6. Re: FM2019 and gremlins ( <mailto:[email protected]> [email protected]) 7. Re: FM2019 and gremlins (Jeff Coatsworth) ---------------------------------------------------------------------- Message: 1 Date: Tue, 22 Feb 2022 16:29:32 -0700 From: < <mailto:[email protected]> [email protected]> To: < <mailto:[email protected]> [email protected]> Subject: [Framers] FM2019 and gremlins Message-ID: < <mailto:[email protected]> [email protected]> Content-Type: text/plain; charset="us-ascii" So, I just opened FM2019 (Windows 10, 64-bit, fully updated) for the first time in in about a month and a half and whoa. . . the Welcome screen has been taken over by gremlins apparently. . . it has a totally different layout, font size, different options etc. I had no idea that this was even possible. . .I mean it's a desktop app with a perpetual license so the app doesn't have to "phone home" when I launch it , but then even further, after I opened the book that I last worked on 6 weeks ago, and for one file in the book, I am getting the following message: The file "filename.fm" is not a FM file. Framemaker can try to open the file in either Framemaker or in the file's native application. Uh, the file >>IS<< an FM file . . . I just worked on it 6 weeks ago w/out any issues. When I click on the Framemaker option, I then get a second message stating that the file can't be opened with this version of FM. . . but it's a file that I just opened 6 weeks ago. I punted and then tried the heroic open option to no avail. I know the chances of this oddity being related to the Welcome screen metamorphosis is pretty slim, but >>SOMETHING<< had to change in the app to give me two issues at once. Thoughts???? I really, really need to be able to open this file. TIA, TVB Tammy Van Boening Tammy dot vanboening at spectrumwritingllc dot com <http://www.spectrumwritingllc.com> www.spectrumwritingllc.com ------------------------------ Message: 2 Date: Wed, 23 Feb 2022 12:54:40 +0000 From: Jeff Coatsworth < <mailto:[email protected]> [email protected]> To: An email list for people using Adobe FrameMaker software. < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Message-ID: <dm4pr19mb5740117e2648dd58ffc97183e9...@dm4pr19mb5740.namprd19.prod.outlook. com> Content-Type: text/plain; charset="us-ascii" Welcome screen issues - several reports on the FM forum; Adobe is looking into it - there's a workaround involving editing the welcome.htm file posted. It appears that some Win10 update has messed it up. Unopenable file - haven't got much to help you on that - maybe download the 2020 trial and try opening a copy of it with that and if it works back save it & as .mif ________________________________ From: Framers < <mailto:framers-bounces+jeff.coatsworth=jonasclub....@lists.frameusers.com> framers-bounces+jeff.coatsworth=jonasclub....@lists.frameusers.com> on behalf of <mailto:[email protected]> [email protected] < <mailto:[email protected]> [email protected]> Sent: Tuesday, February 22, 2022 6:29 PM To: <mailto:[email protected]> [email protected] < <mailto:[email protected]> [email protected]> Subject: [Framers] FM2019 and gremlins So, I just opened FM2019 (Windows 10, 64-bit, fully updated) for the first time in in about a month and a half and whoa. . . the Welcome screen has been taken over by gremlins apparently. . . it has a totally different layout, font size, different options etc. I had no idea that this was even possible. . .I mean it's a desktop app with a perpetual license so the app doesn't have to "phone home" when I launch it , but then even further, after I opened the book that I last worked on 6 weeks ago, and for one file in the book, I am getting the following message: The file "filename.fm" is not a FM file. Framemaker can try to open the file in either Framemaker or in the file's native application. Uh, the file >>IS<< an FM file . . . I just worked on it 6 weeks ago w/out any issues. When I click on the Framemaker option, I then get a second message stating that the file can't be opened with this version of FM. . . but it's a file that I just opened 6 weeks ago. I punted and then tried the heroic open option to no avail. I know the chances of this oddity being related to the Welcome screen metamorphosis is pretty slim, but >>SOMETHING<< had to change in the app to give me two issues at once. Thoughts???? I really, really need to be able to open this file. TIA, TVB Tammy Van Boening Tammy dot vanboening at spectrumwritingllc dot com <https://url.avanan.click/v2/___www.spectrumwritingllc.com___.YXAzOmpvbmFzY2 9> https://url.avanan.click/v2/___www.spectrumwritingllc.com___.YXAzOmpvbmFzY29 ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjEzYmE6NmVkMTk wOGU4YWIyMjA1M2Y2YTZhYmEwZmQyNTEzZDk4ZGI0ODYxNGExNmU1MDE4ODViOTVhODBjYzU2NjA 2NjpwOk4 _______________________________________________ This message is from the Framers mailing list Send messages to <mailto:[email protected]> [email protected] Visit the list's homepage at <https://url.avanan.click/v2/___http:/www.frameusers.com___.YXAzOmpvbmFzY29y > https://url.avanan.click/v2/___http://www.frameusers.com___.YXAzOmpvbmFzY29y cG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjYwZjc6ODYzNGIz NGVhZTMxNDU0YTkxYmYxNTZjNWQ4NzFiMGE2ZTcyZWFkNzBhOGQ1YmNhOTUyNDM1ZTU3MTZmNDYw NzpwOk4 Archives located at <https://url.avanan.click/v2/___http:/www.mail-archive.com/framers%40lists.f > https://url.avanan.click/v2/___http://www.mail-archive.com/framers%40lists.f rameusers.com/___.YXAzOmpvbmFzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxOD k4MDE0ZjUzMWMzNTo1OjcwMmE6MzY3NzVhN2E4NjRlZTFkZDM4YzJjNjg0ZmY3ZGYwNTEzYmMzZj AxNTIwNjA3Y2Q4YWNlYTRjYThkYjNiZWNkOTpwOk4 Subscribe and unsubscribe at <https://url.avanan.click/v2/___http:/lists.frameusers.com/listinfo.cgi/fram > https://url.avanan.click/v2/___http://lists.frameusers.com/listinfo.cgi/fram ers-frameusers.com___.YXAzOmpvbmFzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZT AxODk4MDE0ZjUzMWMzNTo1OjNlMzE6YWRkZmZhNTVkZmZjOTY5NGI4ZjZjNDc3MDZjOTVjODhmZD E5YzUzNDhhODcyYjcyZmNhNTk3MmExYWZhOWFjNDpwOk4 Send administrative questions to <mailto:[email protected]> [email protected] ------------------------------ Message: 3 Date: Wed, 23 Feb 2022 08:08:57 -0500 From: Lin Sims < <mailto:[email protected]> [email protected]> To: "An email list for people using Adobe FrameMaker software." < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Message-ID: < <mailto:CA+MomChgPU3b7uvdC0Uk=rwc42ben9j5japxqmpcvcd8pu4...@mail.gmail.com> CA+MomChgPU3b7uvdC0Uk=rwc42ben9j5japxqmpcvcd8pu4...@mail.gmail.com> Content-Type: text/plain; charset="UTF-8" And if you can't use the trial version for some reason, let us know. I know I'm willing to open it for you and put it through a mif wash, and I doubt I'm the only one. On Wed, Feb 23, 2022 at 7:55 AM Jeff Coatsworth < <mailto:[email protected]> [email protected]> wrote: > Welcome screen issues - several reports on the FM forum; Adobe is > looking into it - there's a workaround involving editing the > welcome.htm file posted. It appears that some Win10 update has messed > it up. > > Unopenable file - haven't got much to help you on that - maybe > download the 2020 trial and try opening a copy of it with that and if > it works back save it & as .mif ________________________________ > From: Framers <framers-bounces+jeff.coatsworth= > <mailto:[email protected]> [email protected]> on behalf of > <mailto:[email protected]> [email protected] < <mailto:[email protected]> [email protected]> > Sent: Tuesday, February 22, 2022 6:29 PM > To: <mailto:[email protected]> [email protected] < <mailto:[email protected]> [email protected]> > Subject: [Framers] FM2019 and gremlins > > So, > > > > I just opened FM2019 (Windows 10, 64-bit, fully updated) for the first > time in in about a month and a half and whoa. . . the Welcome screen > has been taken over by gremlins apparently. . . it has a totally > different layout, font size, different options etc. I had no idea > that this was even possible. . .I mean it's a desktop app with a > perpetual license so the app doesn't have to "phone home" when I > launch it , but then even further, after I opened the book that I last > worked on 6 weeks ago, and for one file in the book, I am getting the following message: > > > > The file "filename.fm" is not a FM file. Framemaker can try to open > the file in either Framemaker or in the file's native application. Uh, > the file > >>IS<< an FM file . . . I just worked on it 6 weeks ago w/out any issues. > > > > When I click on the Framemaker option, I then get a second message > stating that the file can't be opened with this version of FM. . . but > it's a file that I just opened 6 weeks ago. I punted and then tried > the heroic open option to no avail. > > > > I know the chances of this oddity being related to the Welcome screen > metamorphosis is pretty slim, but >>SOMETHING<< had to change in the > app to give me two issues at once. > > > > Thoughts???? I really, really need to be able to open this file. > > > > TIA, > > > > TVB > > > > > > Tammy Van Boening > > Tammy dot vanboening at spectrumwritingllc dot com > > > <https://url.avanan.click/v2/___www.spectrumwritingllc.com___.YXAzOmpvb> https://url.avanan.click/v2/___www.spectrumwritingllc.com___.YXAzOmpvb > mFzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjE > zYmE6NmVkMTkwOGU4YWIyMjA1M2Y2YTZhYmEwZmQyNTEzZDk4ZGI0ODYxNGExNmU1MDE4O > DViOTVhODBjYzU2NjA2NjpwOk4 > > > > > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to <mailto:[email protected]> [email protected] Visit the list's > homepage at > <https://url.avanan.click/v2/___http:/www.frameusers.com___.YXAzOmpvbm> https://url.avanan.click/v2/___http://www.frameusers.com___.YXAzOmpvbm > FzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjYw > Zjc6ODYzNGIzNGVhZTMxNDU0YTkxYmYxNTZjNWQ4NzFiMGE2ZTcyZWFkNzBhOGQ1YmNhOT > UyNDM1ZTU3MTZmNDYwNzpwOk4 > Archives located at > <https://url.avanan.click/v2/___http:/www.mail-archive.com/framers%40l> https://url.avanan.click/v2/___http://www.mail-archive.com/framers%40l > ists.frameusers.com/___.YXAzOmpvbmFzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNT > FhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjcwMmE6MzY3NzVhN2E4NjRlZTFkZDM4YzJjNjg0 > ZmY3ZGYwNTEzYmMzZjAxNTIwNjA3Y2Q4YWNlYTRjYThkYjNiZWNkOTpwOk4 > Subscribe and unsubscribe at > <https://url.avanan.click/v2/___http:/lists.frameusers.com/listinfo.cg> https://url.avanan.click/v2/___http://lists.frameusers.com/listinfo.cg > i/framers-frameusers.com___.YXAzOmpvbmFzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMD > llNTFhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjNlMzE6YWRkZmZhNTVkZmZjOTY5NGI4ZjZj > NDc3MDZjOTVjODhmZDE5YzUzNDhhODcyYjcyZmNhNTk3MmExYWZhOWFjNDpwOk4 > Send administrative questions to <mailto:[email protected]> [email protected] > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to <mailto:[email protected]> [email protected] Visit the list's > homepage at <http://www.frameusers.com> http://www.frameusers.com Archives located at > <http://www.mail-archive.com/framers%40lists.frameusers.com/> http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > <http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to <mailto:[email protected]> [email protected] > -- Lin Sims ------------------------------ Message: 4 Date: Wed, 23 Feb 2022 13:29:08 +0000 From: Simon Buch < <mailto:[email protected]> [email protected]> To: "An email list for people using Adobe FrameMaker software." < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Message-ID: < <mailto:[email protected]> [email protected]> Content-Type: text/plain; charset=UTF-8; format=flowed Hello, In all the years I have been using FrameMaker, I have only ever experienced files that couldn't be opened in the following cases: 1 - files saved on USB drives, and Windows deciding to save energy putting computer to sleep 2 - files saved on network locations 3 - files located on a failing drive #1 was very irritating.? A combination of Windows 10 and HP hardware actually corrupted not just FrameMaker documents, but also other files - with no identifiable pattern to it.?? As a result, I avoid using USB drives for everyday working. #2 has been frustrating.? If the network drive, or the network connection speed is slow, I've experienced FrameMaker crashing when attempting to update books, or worse, when attempting to access referenced PDF files. #3 was experienced by our FM trainer who thought his computer had caught a virus.? I diagnosed [using "CrystalDiskPortable"] the hard drive was in fact failing to read and write files ... occasionally!??? After using the Linux utility ddrescue, I was able to retrieve 99.99% of his files. If I remember correctly, FrameMaker files are always written out in multiples of 1024 bytes [1kb]. If I'm working on a big project, I get in to the habit of using a frequent backup strategy to store FM and other documents in a ZIP archive file with a timestamp reference.? Just in case. I hope this helps. /// Simon BUCH ------------------------------ Message: 5 Date: Wed, 23 Feb 2022 13:44:05 +0000 From: tammyvb spectrumwritingllc.com < <mailto:[email protected]> [email protected]> To: An email list for people using Adobe FrameMaker software. < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Message-ID: < <mailto:[email protected]> [email protected]> Content-Type: text/plain; charset="utf-8" Thank you. I will try this and then reach out if I need help still. This list rocks. TVB Sent from my iPhone. Blame Steve Jobs for any typos. > On Feb 23, 2022, at 6:09 AM, Lin Sims < <mailto:[email protected]> [email protected]> wrote: > > ?And if you can't use the trial version for some reason, let us know. > I know > I'm willing to open it for you and put it through a mif wash, and I > doubt I'm the only one. > >> On Wed, Feb 23, 2022 at 7:55 AM Jeff Coatsworth < >> <mailto:[email protected]> [email protected]> wrote: >> >> Welcome screen issues - several reports on the FM forum; Adobe is >> looking into it - there's a workaround involving editing the >> welcome.htm file posted. It appears that some Win10 update has messed it up. >> >> Unopenable file - haven't got much to help you on that - maybe >> download the 2020 trial and try opening a copy of it with that and if >> it works back >> save it & as .mif >> ________________________________ >> From: Framers <framers-bounces+jeff.coatsworth= >> <mailto:[email protected]> [email protected]> on behalf of >> <mailto:[email protected]> [email protected] < <mailto:[email protected]> [email protected]> >> Sent: Tuesday, February 22, 2022 6:29 PM >> To: <mailto:[email protected]> [email protected] < <mailto:[email protected]> [email protected]> >> Subject: [Framers] FM2019 and gremlins >> >> So, >> >> >> >> I just opened FM2019 (Windows 10, 64-bit, fully updated) for the >> first time >> in in about a month and a half and whoa. . . the Welcome screen has >> been taken over by gremlins apparently. . . it has a totally >> different layout, font size, different options etc. I had no idea >> that this was even possible. . .I mean it's a desktop app with a >> perpetual license so the app >> doesn't have to "phone home" when I launch it , but then even >> further, after I opened the book that I last worked on 6 weeks ago, >> and for one file >> in the book, I am getting the following message: >> >> >> >> The file "filename.fm" is not a FM file. Framemaker can try to open >> the file in either Framemaker or in the file's native application. >> Uh, the file >>>> IS<< an FM file . . . I just worked on it 6 weeks ago w/out any issues. >> >> >> >> When I click on the Framemaker option, I then get a second message stating >> that the file can't be opened with this version of FM. . . but it's a file >> that I just opened 6 weeks ago. I punted and then tried the heroic >> open option to no avail. >> >> >> >> I know the chances of this oddity being related to the Welcome screen >> metamorphosis is pretty slim, but >>SOMETHING<< had to change in the >> app to >> give me two issues at once. >> >> >> >> Thoughts???? I really, really need to be able to open this file. >> >> >> >> TIA, >> >> >> >> TVB >> >> >> >> >> >> Tammy Van Boening >> >> Tammy dot vanboening at spectrumwritingllc dot com >> >> >> <https://url.avanan.click/v2/___www.spectrumwritingllc.com___.YXAzOmpvbmFzY2 9> https://url.avanan.click/v2/___www.spectrumwritingllc.com___.YXAzOmpvbmFzY29 ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjEzYmE6NmVkMTk wOGU4YWIyMjA1M2Y2YTZhYmEwZmQyNTEzZDk4ZGI0ODYxNGExNmU1MDE4ODViOTVhODBjYzU2NjA 2NjpwOk4 >> >> >> >> >> >> _______________________________________________ >> >> This message is from the Framers mailing list >> >> Send messages to <mailto:[email protected]> [email protected] Visit the list's >> homepage at >> <https://url.avanan.click/v2/___http:/www.frameusers.com___.YXAzOmpvbmFzY29y > https://url.avanan.click/v2/___http://www.frameusers.com___.YXAzOmpvbmFzY29y cG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxODk4MDE0ZjUzMWMzNTo1OjYwZjc6ODYzNGIz NGVhZTMxNDU0YTkxYmYxNTZjNWQ4NzFiMGE2ZTcyZWFkNzBhOGQ1YmNhOTUyNDM1ZTU3MTZmNDYw NzpwOk4 >> Archives located at >> <https://url.avanan.click/v2/___http:/www.mail-archive.com/framers%40lists.f > https://url.avanan.click/v2/___http://www.mail-archive.com/framers%40lists.f rameusers.com/___.YXAzOmpvbmFzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZTAxOD k4MDE0ZjUzMWMzNTo1OjcwMmE6MzY3NzVhN2E4NjRlZTFkZDM4YzJjNjg0ZmY3ZGYwNTEzYmMzZj AxNTIwNjA3Y2Q4YWNlYTRjYThkYjNiZWNkOTpwOk4 >> Subscribe and unsubscribe at >> <https://url.avanan.click/v2/___http:/lists.frameusers.com/listinfo.cgi/fram > https://url.avanan.click/v2/___http://lists.frameusers.com/listinfo.cgi/fram ers-frameusers.com___.YXAzOmpvbmFzY29ycG9yYXRlOmE6bzo4ODQ5NDEyMDllNTFhMjM0ZT AxODk4MDE0ZjUzMWMzNTo1OjNlMzE6YWRkZmZhNTVkZmZjOTY5NGI4ZjZjNDc3MDZjOTVjODhmZD E5YzUzNDhhODcyYjcyZmNhNTk3MmExYWZhOWFjNDpwOk4 >> Send administrative questions to <mailto:[email protected]> [email protected] >> _______________________________________________ >> >> This message is from the Framers mailing list >> >> Send messages to <mailto:[email protected]> [email protected] Visit the list's >> homepage at <http://www.frameusers.com> http://www.frameusers.com Archives located at >> <http://www.mail-archive.com/framers%40lists.frameusers.com/> http://www.mail-archive.com/framers%40lists.frameusers.com/ >> Subscribe and unsubscribe at >> <http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com >> Send administrative questions to <mailto:[email protected]> [email protected] >> > > > -- > Lin Sims > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to <mailto:[email protected]> [email protected] Visit the list's > homepage at <http://www.frameusers.com> http://www.frameusers.com Archives located at <http://www.mail-archive.com/framers%40lists.frameusers.com/> http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at <http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to <mailto:[email protected]> [email protected] ------------------------------ Message: 6 Date: Wed, 23 Feb 2022 10:06:41 -0800 From: < <mailto:[email protected]> [email protected]> To: "'An email list for people using Adobe FrameMaker software.'" < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Message-ID: < <mailto:[email protected]> [email protected]> Content-Type: text/plain; charset="utf-8" Thanks - #2 just might be why I get crashes as my files are on a network. Have you ever worked out what constitutes a "slow" response? Currently I am working at home and remoting in to the server with Citrix. Previous pandemic configurations used different software to work remotely and were much more unstable (I think I've only lost my Citrix connection once over the past few months, as opposed to once?or even 5?times a day). I wasn't working much with Frame then, though, so I don't have any "data" to compare to my current crashes. Alison -----Original Message----- From: Framers < <mailto:[email protected]> [email protected]> On Behalf Of Simon Buch Sent: February 23, 2022 5:29 AM To: An email list for people using Adobe FrameMaker software. < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Hello, In all the years I have been using FrameMaker, I have only ever experienced files that couldn't be opened in the following cases: 1 - files saved on USB drives, and Windows deciding to save energy putting computer to sleep 2 - files saved on network locations 3 - files located on a failing drive #1 was very irritating. A combination of Windows 10 and HP hardware actually corrupted not just FrameMaker documents, but also other files - with no identifiable pattern to it. As a result, I avoid using USB drives for everyday working. #2 has been frustrating. If the network drive, or the network connection speed is slow, I've experienced FrameMaker crashing when attempting to update books, or worse, when attempting to access referenced PDF files. #3 was experienced by our FM trainer who thought his computer had caught a virus. I diagnosed [using "CrystalDiskPortable"] the hard drive was in fact failing to read and write files ... occasionally! After using the Linux utility ddrescue, I was able to retrieve 99.99% of his files. If I remember correctly, FrameMaker files are always written out in multiples of 1024 bytes [1kb]. If I'm working on a big project, I get in to the habit of using a frequent backup strategy to store FM and other documents in a ZIP archive file with a timestamp reference. Just in case. I hope this helps. /// Simon BUCH _______________________________________________ This message is from the Framers mailing list Send messages to <mailto:[email protected]> [email protected] Visit the list's homepage at <http://www.frameusers.com> http://www.frameusers.com Archives located at <http://www.mail-archive.com/framers%40lists.frameusers.com/> http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at <http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to <mailto:[email protected]> [email protected] ------------------------------ Message: 7 Date: Wed, 23 Feb 2022 18:13:37 +0000 From: Jeff Coatsworth < <mailto:[email protected]> [email protected]> To: An email list for people using Adobe FrameMaker software. < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Message-ID: <dm4pr19mb574094e69b8566c0a4f30f53e9...@dm4pr19mb5740.namprd19.prod.outlook. com> Content-Type: text/plain; charset="Windows-1252" If it's just you working on them, I'd haul them all local, work on them, and then zip them up to be backed up on the network location each day. If there are more authors involved, then your source control system should be checking files out & back in for you. ________________________________ From: Framers < <mailto:framers-bounces+jeff.coatsworth=jonasclub....@lists.frameusers.com> framers-bounces+jeff.coatsworth=jonasclub....@lists.frameusers.com> on behalf of <mailto:[email protected]> [email protected] < <mailto:[email protected]> [email protected]> Sent: Wednesday, February 23, 2022 1:06 PM To: 'An email list for people using Adobe FrameMaker software.' < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Thanks - #2 just might be why I get crashes as my files are on a network. Have you ever worked out what constitutes a "slow" response? Currently I am working at home and remoting in to the server with Citrix. Previous pandemic configurations used different software to work remotely and were much more unstable (I think I've only lost my Citrix connection once over the past few months, as opposed to once?or even 5?times a day). I wasn't working much with Frame then, though, so I don't have any "data" to compare to my current crashes. Alison -----Original Message----- From: Framers < <mailto:[email protected]> [email protected]> On Behalf Of Simon Buch Sent: February 23, 2022 5:29 AM To: An email list for people using Adobe FrameMaker software. < <mailto:[email protected]> [email protected]> Subject: Re: [Framers] FM2019 and gremlins Hello, In all the years I have been using FrameMaker, I have only ever experienced files that couldn't be opened in the following cases: 1 - files saved on USB drives, and Windows deciding to save energy putting computer to sleep 2 - files saved on network locations 3 - files located on a failing drive #1 was very irritating. A combination of Windows 10 and HP hardware actually corrupted not just FrameMaker documents, but also other files - with no identifiable pattern to it. As a result, I avoid using USB drives for everyday working. #2 has been frustrating. If the network drive, or the network connection speed is slow, I've experienced FrameMaker crashing when attempting to update books, or worse, when attempting to access referenced PDF files. #3 was experienced by our FM trainer who thought his computer had caught a virus. I diagnosed [using "CrystalDiskPortable"] the hard drive was in fact failing to read and write files ... occasionally! After using the Linux utility ddrescue, I was able to retrieve 99.99% of his files. If I remember correctly, FrameMaker files are always written out in multiples of 1024 bytes [1kb]. If I'm working on a big project, I get in to the habit of using a frequent backup strategy to store FM and other documents in a ZIP archive file with a timestamp reference. Just in case. 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