On Thu, 9 Mar 2000, Jim Bryant wrote:
> i thought i'd pass this along to the -lists.
>
> after having my compaq oem seagate cheetah commit hari-kari on monday,
> i have ran into some serious roadblacks getting warranty coverage on
> this drive i bought brand new in july.
>
> compaq, at the director level, refuses to honor warranties on any disk
> drive bought via ebay, even if it comes brand new in an unopened
> factory sealed box when you receive it. they refuse to honor the
> warranty even when you read off the manufucture date [03/27/99].
>
> does anyone have any insight how i can get this drive replaced? this
> is only seven months into the two year compaq warranty. a call to
> seagate reveals this is the ST-118202LW, and that they *SOLD* warranty
> to compaq, and thus seagate cannot cover this. and that it has to be
> dealt with through compaq.
I've had them refuse to even *answer questions* if you reinstall the OS
(Winblows) on a cheapo Presario. We just wanted to know if it had a
WinModem or not. :-(
Doug White | FreeBSD: The Power to Serve
[EMAIL PROTECTED] | www.FreeBSD.org
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