Alan Gerber wrote:
Gerard Seibert wrote:
On Saturday, October 15, 2005 11:51:26 AM, Philip Keuleers
<[EMAIL PROTECTED]>
Subject: Re: bizar problem with a Dell latitude D600's onboard nic
Wrote these words of wisdom:
Gerard Seibert wrote:
On Saturday, October 15, 2005 11:15:26 AM, Philip Keuleers
<[EMAIL PROTECTED]>
Subject: bizar problem with a Dell latitude D600's onboard nic
Wrote these words of wisdom:
Hi,
I'm looking for some help with a problem I've been having with a
Dell D600 with a FreeBSD 5.2.1 install. A while ago I started
getting network timeouts. In my message logs I found entries like
this:
Oct 10 14:35:04 loki kernel: bge0: PHY read timed out
Oct 10 14:35:04 loki last message repeated 2 times
Oct 10 14:35:09 loki kernel: bge0: watchdog timeout -- resetting
Oct 10 14:35:09 loki kernel: bge0: PHY read timed out
Oct 10 14:35:09 loki kernel: bge0: PHY read timed out
Oct 10 14:35:09 loki kernel: bge0: RX CPU self-diagnostics failed!
Oct 10 14:35:09 loki kernel: bge0: flow-through queue init failed
Oct 10 14:35:09 loki kernel: bge0: initialization failure
Oct 10 14:35:09 loki kernel: bge0: PHY read timed out
Oct 10 14:35:14 loki last message repeated 5 times
Oct 10 14:35:15 loki su: cz2nhc to root on /dev/ttyv0
Oct 10 14:35:19 loki kernel: bge0: PHY read timed out
Oct 10 14:35:29 loki last message repeated 7 times
Oct 10 14:35:29 loki kernel: bge0: RX CPU self-diagnostics failed!
Oct 10 14:35:30 loki kernel: bge0: flow-through queue init failed
Oct 10 14:35:30 loki kernel: bge0: initialization failure
Oct 10 14:35:30 loki kernel: bge0: PHY read timed out
Oct 10 14:36:00 loki last message repeated 20 times
Only a reboot managed to get the onboard nic back in working order
again. I suspected hardware problems, called Dell support who
couldn't help me unless I had win XP installed. So I switched
disks with a colleage and lo and behold my bsd-disk in his laptop:
no problem, his disk in my laptop: no problem... Not telling Dell
the whole story I managed to convince them my disk in someone
elses laptop worked fine thus it must be hardware related. They
replaced the systemboard and the laptop worked fine for about a
week or two and the same problem came back... slowly increasing in
frequency. At first it would be every few days (I could live with
that) but after a while it was every few hours (no way I could
live with that). Even worse, at one point the nic wouldn't even
show up in dmesg as if it wasn't there.
Called Dell again... same blabla.. no XP no help. They insisted I
upgrade my bios ... so I did and everything worked again... for a
day and a half... the nic disappeared again. Tried both a linux
and a XP live cd .. none see the nic. In my messages file I get
Oct 14 18:11:02 loki kernel: pccard1: Card has no functions!
Oct 14 18:11:02 loki kernel: cbb1: PC Card card activation failed
Does anyone have a bright idea of what is happening here? It looks
like a hardware issue to me but since the systemboard has already
been replaced I'll need some good arguments to convince the Dell
boys it's not a FreeBSD issue. Or could it be ?
I'll gladly post any logs or output that could help ... just ask :-)
In working order the nic is listed in a scanpci as
pci bus 0x0002 cardnum 0x00 function 0x00: vendor 0x14e4 device
0x165d
Broadcom Corporation NetXtreme BCM5705M Gigabit Ethernet
pci bus 0x0002 cardnum 0x01 function 0x00: vendor 0x1217 device
0x7113
O2 Micro, Inc. Device unknown
pci bus 0x0002 cardnum 0x01 function 0x01: vendor 0x1217 device
0x7113
O2 Micro, Inc. Device unknown
Thanx in advance for your help
Greetz,
Philip
***** REPLY SEPARATOR *****
On 10/11/2005 5:29:42 PM, Gerard Replied:
Maybe I am missing something here, but if you switched disks and the
problem did not resurface, why are you wasting Dell's time swapping
out
hardware? If you are going to buy a computer system and install an OS
that is not supported by the computer's manufacturer, you have to
assume
all risks and responsibilities involved with that system. All you are
doing is wasting the time of the tech support people at Dell. They are
obviously not trained to work systems with non Microsoft OS's.
By the way, 5.2.1 is an old build. Why not try 5.4 instead. It might
very well rectify your problem.
I'm aware 5.2.1 is rather old and probably not the best release but
it worked fine for me on this laptop since it was released. I also
tried booting from a Freesbie live cd (based on FreeBSD 5.3) with
the same results.
As for wasting Dell's time... just swapping disks with my collegue
was a test and at best a workaround, not a solution. On top of that
I'm only wasting Dell's time if it is proven that FreeBSD is causing
the problem (wich is actually what I'm trying to determin). If it is
hardware it IS there problem... besides right now wether I boot it
with FreeBSD, Linux or XP the problem is there....
anyway, I just wanted to ask a question ... not start a flame war
Greetz,
Philip
***** REPLY SEPARATOR *****
On 10/11/2005 5:29:42 PM, Gerard Replied:
I am sorry, perhaps I am not fully comprehending your post. I thought
you meant that after you swapped disks, the problems subsided.
//quote//
So I switched disks with a colleage and lo and behold my bsd-disk in his
laptop: no problem, his disk in my laptop: no problem...
//end quote//
I assumed that the problem stopped. Technically, if it is a hardware
problem, and that does not seem to be true at this point, it is not
Dell's problem if you are using an OS other than what they certified the
machine to be compatible with.
Example:
I had an old Compaq 5140 machine that had no problems with ACPI under
Windows, but failed to utilize that function under FreeBSD. There was
no way I could get Compaq to correct the situation since they never
certified the machine to work with anything other than Windows.
Anyway, I hope you can bring this situation to a satisfactory
conclusion.
I've got a D600 that used to have 5.2.1 on it -- I never had any
troubles with the onboard NIC.
Two points of thought: what happens if you rebuild the kernel and
world and "reinstall" them? Does the problem persist?
Haven't tried this so far...
Additionally, if you drop in Knoppix or some other Linux-on-CD
solution, do you experience any problems?
Right now the problem is the same when running Knoppix 4.0, XP live CD
(based on BartPE) or Freesbie 1.1 (based on FreeBSD 5.3) ie none of them
"see" the nic.
--
Alan Gerber
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Greetz,
Philip
Q: How many Bill Gates does it take to change a lightbulb ?
A: None, he just defines Darknessā¢ as the new industry standard...
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