Mike Galvez wrote:
Disclaimer: fingers crossed we have yet to have a hardware problem or
need Dell's support. Also, my experience of their "technical support"
as a private purchaser of a laptop, was absolutely lousy. My only
consolation was that their being so atrocious cost them more money than
they could possibly have made on the laptop. I have been told that they
are better for business class customers but have no proof.
No small thing you need to consider when choosing Dell is that they DO NOT
FreeBSD. They support Windows and Red Hat Linux. If the machine is not
and the OS is not one of the above, they will not send parts or a technician.
I found this out the hard way and had to load Linux on a spare drive just to
a piece of hardware was failing. They wasted a lot of my time. The cheaper cost
their hardware was easily outweighed by the wasted hours of my time.
The 2850 servers we purchased came with Dell diagnostics on slice 1 -
running Windows 95 I think! It would seem especially prudent when
running a non-supported OS in any production environment to keep those
diagnostics intact. BSD will happily install on slices 2-4 and auto
boot from whichever you last booted from, so the diags can stay
invisible until you need them.
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