Thanks Wojciech, for your thoughts.
make sure you don't get a timeout because of high load or simply - the server you ping doesn't respond.

Check that -
it's not line problem but modem hardware problem or their routing problem.
But isn't the sync going down a sign of a bad line connection?
The ISP I used leases the lines from the telephone company, and when they hear "sync is down"
they just call the phone company and tell them to solve it.
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