I run a mail server for my church.  Today I was called that folks are able to 
receive, but not send their mail.  They are all currently configured for POP3 
(I use dovecot).

At home I tried to send mail to two different e-mail accounts of mine using 
the church e-mail server and was successful.  I used KMail for this.

As I look through /var/log/maillog I do not even see authid=<their_user_ids> 
in the mail log (I'm using TLS with sendmail).  One of the pastor's told me 
the error he's seeing is "timeout."  They are using Outlook, I'm not sure of 
the version.  What problems do people here usually encounter with Outlook 
mail clients and their SMTP servers?

At this point, I'd just like to have some leads.  Any ideas what might be 
keeping them from sending?  They can all log in and receive e-mail POP3.

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