Very well said.

---
--
Joshua Lokken
FreeBSD:  The Power to Serve!
[EMAIL PROTECTED]
-------------------------------->

On Tue, 25 Feb 2003 15:22:16  
 Bill Moran wrote:
>Dear Mysterious Unnamed Tech Support Person,
>
>I frequently donate time to the FreeBSD project by answering questions
>on the [EMAIL PROTECTED] mailing list.
>
>We recently had one of your users ask "what is the daemon and why is
>it on my web page":  http://www.users.globalnet.co.uk/~hhorse/
>
>I'm sure I speak for many people involved with FreeBSD when I say,
>We're glad to see that you're using FreeBSD and glad that you promote
>it, but we would appreciate it if you could provide a little more
>information to your users.
>
>Something like "If you are having difficulties, click on this link
>to email tech support" that would take the user's attention away
>from the beastie and keep them from searching in the wrong place
>for the answer to their problem.
>
>As you can guess, we were unable to do anything more for your user
>than refer him back to your tech support.
>
>-- 
>Bill Moran
>Potential Technologies
>http://www.potentialtech.com
>
>
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