On Tue, 5 May 2009, Daniel Underwood wrote:
and other online reviews. But I also wanted to see if any of you folks
have personal recommendations.
I had an unpleasant experience with Maxtor/Seagate support this year.
I had one of their OneTouch III's pack up after 6 mo, and the
warranty replacement died out of the box. It took 69 days
as well as dozens of phone calls + emails to get a replacement
for the dead replacement.
The overall failure rate of their products seems to be acceptable,
but their support is just terrible.
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